Access Control Technician

Access Control Technician

Full-Time | Monday–Friday | 8:00 a.m. – 5:00 p.m.

Are you a skilled technician who takes pride in securing the spaces that serve your community? We’re looking for an Access Control Technician to install, maintain, and support the City’s physical security systems — including access control hardware, third-party access management solutions, camera systems, and network-connected components.

Reporting to the Information Technology Director, this role supports field installations, system administration, troubleshooting, vendor coordination, and specialized applications used across City departments.

• Experience with access control and camera systems
• Strong troubleshooting and networking knowledge
• Ability to work independently and manage priorities
• Clear communication and collaboration skills

We are driven by Accountability, Empowerment, Innovation, and Ownership
. We take responsibility for protecting City facilities, empower our team to solve problems, embrace evolving technology, and take pride in work that directly supports our community.

If you’re ready to own your work and make a meaningful impact, apply today.

• Maintain and support the City’s access control systems, employee identification card system, and physical security hardware.
• Serve as the primary point of contact for access control and security system issues.
• Install, configure, and test access control devices, cameras, controllers, locksets, low-voltage components, and supporting network equipment.
• Administer and support Verkada access control and Ubiquiti camera platforms, including user management, system configuration, and monitoring.
• Troubleshoot hardware, software, and network connectivity issues related to physical security systems.
• Coordinate installation projects, including scheduling, materials planning, documentation, and communication with departments, contractors, and vendors.
• Provide training to employees on the use and features of access control and security systems.
• Assist with specialized software applications used by City departments, including configuration, basic troubleshooting, and user support.
• Perform field work to verify equipment, collect data, and support installations.
• Prepare documentation, diagrams, and reports related to system configuration, maintenance, and project activities.
• Stay current on industry trends, technologies, and best practices through training and workshops.
• Perform related duties as assigned.

• High school diploma or GED required; college coursework preferred.
• Three (3) to five (5) years of experience in access control, CCTV, low-voltage systems, or related technical work.
• Experience installing and configuring IP-based security hardware (cameras, readers, locksets, controllers, etc.).
• Valid Florida driver’s license required.
• Working knowledge of access control systems, preferably including cloud-managed platforms such as Verkada.
• Experience with IP networking concepts including VLANs, switching, routing, and wireless connectivity.
• Familiarity with Ubiquiti camera systems or similar IP-based CCTV platforms.
• Ability to troubleshoot low-voltage power, cabling, and network connectivity issues.
• Experience with Ethernet and fiber optic cabling standards and installation practices.
• Basic understanding of server, storage, and network architectures.
• Ability to manage multiple tasks, meet deadlines, and work independently with minimal supervision.
• Strong communication skills, including the ability to train users and prepare clear documentation.
• Ability to read and interpret technical manuals, diagrams, and procedures.

• Regularly required to sit, talk, and hear; frequently required to use hands to handle or operate equipment.
• Occasionally required to stand, walk, reach, stoop, kneel, or crawl.
• Must be able to lift and move up to 25 pounds.
• Work may involve heights using ladders or aerial lifts.
• Vision requirements include close vision, color vision, and the ability to adjust focus.

• Work is typically performed in a quiet office environment with regular fieldwork at City facilities.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.