People Operations Advisor

Overview

The People Operations Advisor assists with the administration of the day-to-day operations of the human resources functions and duties. The position is responsible for performing HR-related duties on a professional level. This position carries out responsibilities in the following functional areas: employee relations, onboarding, policy implementation, recruitment/employment, and employment law compliance.

• Maintains knowledge of the legal requirements and government reporting regulations affecting human resources functions and ensures that policies, procedures, and reporting are compliant.
• Administers various human resource plans and procedures for assigned employees; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook and policies and procedures manual while maximizing employee engagement.
• Participates in developing department goals, objectives and systems.
• Assists with the compensation program; monitors the performance evaluation program & revises as necessary.
• Develops company-wide communication for new and ongoing HR activities.
• Develops and maintains HR metrics and other records, reports, and logs to conform to reporting requirements.
• Identifies strategic staffing needs and conducts recruitment effort for exempt and nonexempt personnel; coordinates recruitment and hiring processes; writes and/or assists in the development of interview questions; creates job postings and other advertisements; and evaluates applicants for eligibility.
• Acts as a trusted advisor to management and employees, providing guidance and support on employee relations issues, performance management, and workplace conflict resolution.
• Serves as the primary point of contact for employees and managers to address workplace concerns, conflicts, grievances, and disciplinary matters.
• Collaborates with HR and management to develop and implement appropriate corrective actions, disciplinary measures, or performance improvement plans based on investigation findings and facilitates mediation and conflict resolution sessions between employees or between employees and managers to resolve disputes and maintain positive working relationships.
• Fields and investigates employee issues, assists supervisors in writing performance development plans, facilitates counseling and conducts exit interviewing as needed.
• Participates in administrative staff meetings and attends other meetings and seminars as appropriate.
• Maintains human resource information system records and compiles reports from the database.
• Maintains compliance with federal and state regulations concerning employment.
• Makes meaningful improvement to services, program, and processes and/or organizational effectiveness that create new value for customer-owners and employees.
• Reviews and facilitates approval and processing of pay changes and other changes to employee status.
• Responds to a variety of HR related questions and requests.
• Collaborates with co-workers to respond to internal and external requests; serves as back-up and provides office coverage in the absence of other personnel or as needed.
• Establishes and maintains personnel files and other HR records.
• Assists with drafting and revising human resources related policies and procedures.
• Performs other duties as assigned.

• Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work.
• Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations.
• Possess the ability to resolve issues with other departments and coworkers without direct supervision.
• Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
• Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary.
• Ability to…