Clinical Director

Overview

The Clinical Director, Quality Assurance (QA) is responsible for partnering with the Director of Quality Assurance to ensure effective risk management, infection control, safety, credentialing and privileging, accreditation, and coordinating QA activities across the organization. Within the Quality Department, this position serves as OHC’s primary point of contact for the Chief Medical Officer at the Great Plains Tribal Leader’s Health Board (GPTLHB).

• Creates, develops, and nurtures culturally appropriate interactions and connections with staff, customers, owners, and the community.
• Provides direct care to patients/relatives approximately 70% of the time within the scope of privileges approved by the Clinical Executive Committee or as assigned.
• Obtains complete and accurate information to determine an appropriate treatment plan; performs and provides treatment efficiently while keeping the patient/relative informed and comfortable.
• Sets expectations with the patient/relative by listening to concerns and informing the customer-owner of the course of action for other health concerns.
• Provides medical input and guidance to QA employees and leadership teams across the organization.
• Shares and receives information, opinions, concerns, and feedback in a supportive manner.
• Works collaboratively by building bridges and rapport with team members within departments and across the organization.
• Acts as a resource to provider staff and other staff; communicates effectively with staff; collaborates with health care providers in other departments and locations; assists health care providers by answering questions regarding relatives’ care; coordinates care to deliver direct care and develop treatment plans for customer-owners.
• Works in a multi-disciplinary team, ensuring other departments and services are included in healthcare plans and in coordinating QA activities across the organization.
• Make meaningful improvements to services, programs, processes, and/or organizational effectiveness that create new value for patients/relatives and employees.
• Works with all staff in the department/division(s) as a member of the department/division(s) and the system.
• Completes analysis of programs on a continuing basis and makes recommendations for program expansion or changes in line with GPTLHB’s mission, vision, and values.
• Seeks additional learning opportunities to develop technical and professional skills needed now and in the future.
• Takes responsibility for all work activities and personal actions by following through with commitments.

• Partner with the Director of Quality Assurance to ensure effective processes for risk management, infection control, employee health, accreditation, and related processes.
• Provide medical oversight in the development, implementation, and maintenance of clinical policies and procedures.
• Coordinate development and revision of clinical policies, procedures, and performance standards with program leadership and QA.
• Contribute to education and skill development programs to increase staff proficiency in quality management principles aligned with GPTLHB’s mission, vision, and values.
• Establish and enforce practice standards to ensure appropriate standard of care.
• Manage areas within responsibility, including planning training and development for assigned staff, developing and monitoring performance, and contributing to the department/division budget.
• Participate in committees and represent GPTLHB at internal and external meetings; develop, coordinate, and supervise assigned staff; ensure timely completion of performance development plans and evaluations.

This position requires the ability to perform the essential functions of the job, with or without reasonable accommodation. Physical demands and work environment may include:

• Working environment: exposure to blood borne pathogens, fumes or airborne particles, hazardous waste, and confined spaces; noise level is moderate.
• Physical demands: reach, sit, stand, talk or hear, taste or smell, dexterity, and walking as specified; weight lifted up to 50 pounds on occasion.
• Special vision…