Certified Medical Assistant

Job Summary

The Medical Assistant at the Great Plains Tribal Leaders Health Board (GPTLHB) is responsible for providing clinical and administrative support to healthcare providers in a tribal 638 healthcare facility. This position ensures the delivery of high-quality patient care in compliance with AAAHC standards.

• Prepares for patient appointments by reviewing and updating patient records prior to appointment. This includes checking for updates of recent test results, lab results and correspondence. Also reviews electronic health record (EHR) to determine needed services and whether referrals are in process or have been completed since last visit.
• Maintains exam rooms according to protocols:
  Cleans rooms between patient exams to ensure patients  comfort and compliance with infection control standards; ensures all necessary supplies are stocked.
• Appropriately prepares patient for visit and alerts provider when patient is ready to be seen. When provider is unavailable, keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up.
• Provides initial medical screening:
  Greets patients and directs to appropriate exam room. Takes weight, height, temp, blood pressure, and basic medical history; accurately documents in EHR.
• Assists provider or nurse upon request during examination of patient and according to generally accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed.
• Provide treatments as ordered such as aerosol treatments, immunizations, and injections.
• Assess medical and medical education needs of the patient and provide education as directed by provider.
• Perform laboratory and diagnostic procedures such as venipuncture, urinalysis, glucose, hemoglobin, and electrocardiogram.
• Provide education and instructions on lab and diagnostic results, medication refills by telephone and in person for patients.
• Keep patient exam rooms stocked with supplies and organized.
• Review the providers schedule throughout the day and prior to the start of shift to ensure patient flow.
• Keeps patients aware of possible delays in patient care during such events as patient accidents, traumas, seasonal outbreaks of disease, or other circumstances which increase the number of patients to be seen by providers.
• Enters results from patient surveys on depression, tobacco use, exercise, and intimate partner violence into the electronic health record.
• Logs pertinent information into the EHR, initiates requisitions for lab and x-ray.
• Prepares treatment rooms for examination of patients; drapes patients with covering and positions instruments and equipment; hands instruments and materials to provider as directed; assists provider with exams as requested; and, cleans and sterilizes instruments.
• Operates electrocardiograph (EKG) and other equipment to administer routine diagnostic test.
• Performs routine laboratory tests; performs and documents waived lab test controls per CLIA; and prepares and packages routine labs for shipping per OSHA standards.
• Routes slips, forms and other documents to the appropriate departments.
• Provides staff support: sorts and distributes mail; maintains office equipment; maintains office and medical supply inventory and reorders as needed; and, maintains team files and records.
• Creates, composes, edits, produces and/or distributes varied correspondence, reports, and other materials; obtains, organizes, and plans suitable presentation of content; reviews work for format consistency, grammatical construction and typographical accuracy; presents finished materials for review, or distributes.
• Assists with patient transfers; initiates transfer packs; copies patient information as directed; escort’s patients to and from other departments.
• Keeps work area neat and orderly; assists with the maintenance of supplies and cleaning equipment.
• Maintains confidentiality and safeguards medical information.
• Attends and participates in staff meetings and in-service education programs.
• Must comply with federal laws and…