Human Service Associate​/Support Planner

Human Service Associate/Support Planner needed for our government client in Randallstown, MD. The Human Service Associate/Support Planner will provide on-going intense case management services to 45 + clients who are older or disabled in a private home or assisted living setting. One year contract position with possible extension or contract to hire consideration. The non-negotiable pay rate is $20.25 per hour.

• Perform in-home assessments to evaluate the health and social
• Coordinate telephone contact to schedule an in-home assessment.
• Conduct a face-to-face interview with participant & or responsible party &/or service provider.
• Clientassessments to include review of: general diagnosis and treatment,activities of daily living, and independent activities of daily living.
• Perform a review of the clients cognitive, functional, and behavior status.
• Evaluate the appropriateness and effectiveness of Waiver and non-Waiver services.
• Evaluate and record changes in the participants' general health & well-being.
• Review medical documentation (i.e., urgent care visits and hospital discharge plans).
• Complete designated program client assessment forms.
• Develop a person-centered Plan of Service (POS)
• Monitor the implementation of services and whether or not a Plan of Service requires a revision.
• Monitor Community Settings compliance.
• Assign OTP devices to clients without landline phones for providers to utilize for clocking in when providing services.
• Check ISAS (In-home Supports Assurance System)
• Review Inter Rai  assessments, nurse monitor reports, medical. If appropriate,also review adult day care updates, and DDA program reports on a regular basis through Maryland LTSS.
• Monitor visits by Nurse Monitors for completion in a timely fashion.
• Complete, monitor and submit reportable events as required.
• Ensureon-going monitoring of the clients medical condition, monitoringservices delivery, advocating on behalf of the clients with the clientsphysician, insurance companies, and other social service agencies/programs.
• Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes pertaining to entryfor Medicaid billable services
• Conduct a visit that includes a face-to-face interview with participant & or responsible party &/or service provider.
• Homeassessments to include review of: general diagnosis and treatment,activities of daily living, and independent activities of daily living.
• Review of the clients cognitive, functional, and behavior status.
• Monitor for indications of abuse and neglect.
• Evaluate the appropriateness and effectiveness of waiver and non-waiver services.
• Evaluate and record and changes in the participants general health & well-being.
• Complete an ALF chart review.
• Review all 45-day nurse reports ensuring that they are being completed on a routine bases as required and follow-up as needed.
• Monitor the implementation of services and whether or not a Plan of Service requires a revision
• Serve as the coordinator of services between the client and the service providers.
• Monitor Community settings compliance.
• Review Inter Rai assessments, nurse monitor, and other medical updates.
• Review medical adult day care updates, and DDA program reports on a regular basis through Maryland LTSS.
• Complete, monitor and submit reportable events as required.
• Review all incidents reports and complete follow-up as needed.
• Investigate clients complaints of quality of service.
• Document all case activity in the Maryland Long Term Services and Support electronic web-based program.
• Complete required documentation all activities noting the date, time, type of services provided, mode of service and case notes
• pertaining to entry for Medicaid billable services.
• Perform in-home assessments to evaluate the health and social
• needsof participants. Visits are to be conducted to meet the requirement of Annual and Quarterly assessments, along with required monthly contactsfor each client.
• Conduct a face-to-face interview with participant & or responsible party &/or service provider.
• Assess clients ability to reside and participate in programs safely in community setting.
• Monitor visits by Nurse Monitors for completion in a timely fashion.
• Assist with financial application and Medicaid re-determination as needed.
• Record all case activity in the web based, State wide tracking system (LTSS) in a prompt and timely manner.

• Must have at least two years of human service case management experience working with the elderly or disabled population.
• Must have a Bachelor's Degree in Human Services, Psychology, Public Health, Social or Behavioral Science.
• Ability to learn and utilize Maryland LTSS (Long Term Support Services) is required.
• Microsoft Word, Excel and Access skills are required.
• Must be able to accurately assessment client skills.
• Must be able to learn the operations of Maryland Long Term Services & Supports (LTSS) computer system.
• Must have good communication skills with the ability to read and interpret…