Veterinary Receptionist; PT

Description & Requirements

Company Overview

Welcome to the Animal Hospital of South Bay in beautiful Rancho Palos Verdes, California. Our commitment to excellence is proven by our AAHA Accreditation, which reflects our dedication to the highest standards of veterinary care. The trust we have built within the community is evident in our strong 4.7-star Google rating. We seek dedicated professionals who share our passion for high-quality medicine and patient-focused service.

If you are looking for a place where you can immediately step into a supportive environment and do your best work, this is the opportunity you have been waiting for. Joining our team means plugging into a network designed to support your long-term success. We believe in investing in our teammates, offering programs that help you achieve your career goals, whether that means becoming a credentialed technician or moving into a leadership role.

You will find that our commitment to continuing education and structured mentorship helps you succeed at every stage of your veterinary career. We are dedicated to providing the resources and stability necessary for every teammate to continuously develop their skills and grow professionally. As an AAHA accredited practice, we offer a high standard of patient care that you can be proud of.

Our affiliation ensures that while we maintain our local, community feel, you have access to extensive resources designed to support advanced medicine. Our veterinarians benefit from internal access to specialty consultations, ensuring complex cases receive expert review without having to refer patients away from our facility. This collaborative environment allows us to focus on sophisticated diagnostics and treatments, ensuring you are constantly challenged and growing professionally.

Rancho Palos Verdes offers an exceptional lifestyle that provides the perfect backdrop for professional achievement and personal renewal. Known for its stunning cliffside ocean views, quiet neighborhoods, and extensive open space, this location provides unparalleled access to nature, hiking trails, and the Pacific Ocean. When you clock out, you are minutes away from the tranquility of coastal living, yet still easily connected to the dynamic culture of the greater Los Angeles area.

You will find the community here values quality services and is a wonderful place to establish roots.

Job Description

• Be the Director of First Impressions: You ll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own…