Chief Engineer

Manages all day-to-day engineering/maintenance operations, including maintaining the building, grounds, and physical plant, with particular attention towards safety, security, and asset protection. Accountable for managing the department budget, preventative maintenance, and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

• High school diploma or GED; 4 years experience in Engineering and maintenance or related professional area; technical training in HVAC‑R/electrical/plumbing.
• 2‑year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in Engineering and maintenance or related professional area; technical training in HVAC‑R/electrical/plumbing.

• Responsible for Engineering in the absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
• Establishes and manages an effective equipment and guestrooms preventive maintenance program.
• Ensures compliance with all Engineering departmental policies, standards, and procedures.
• Select and order or purchase new equipment, supplies, and furnishings.
• Inspect and evaluate the physical condition of facilities to determine the type of work required.
• Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervises the day-to-day operations of the Engineering department.

• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.

• Handles guest problems and complaints effectively.
• Empowers employees to provide excellent customer service.
• Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.

• Help establish priorities for total property maintenance needs.
• Manages department's controllable expenses to achieve or exceed budgeted goals.

• Celebrates successes and publicly recognizes the contributions of team members.
• Establishes and maintains open, collaborative relationships with employees.
• Ensures employees are treated fairly and equitably.
• Strives to improve service performance.
• Provides feedback to employees based on observation of service behaviors.
• Supervises employees' ability to execute departmental and property emergency procedures.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Solicits employee feedback.
• Helps ensure regulatory compliance with facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs).
• Ensures property policies are administered fairly and consistently.