Pet Hotel: Front Retail Store Manager

A very busy and popular full-service pet care facility seeks a reliable, organized, detail-oriented individual to join the retail team. We are a unique and modern environment with a great teamof compassionate, animal-loving, customer-service oriented people who are highly motivated to provide the very best in pet care services.

• Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
• Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue
• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent
• Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows. Lunch and Learns.
• Manage all controllable costs to keep operations profitable

Qualifications and Skills

• 5+ years proven experience working in a customer service field.
• A friendly, warm and pleasant personality with excellent people skills.
• Exceptional and professional phone etiquette
• Able to work harmoniously in a team.
• Must be available to work Saturdays,Sundays and Holidays. Not negotiable.
• Possess a reliable means of transportation to and from work.

• Ability to move 40 lbs
• Ability to read, speak, write and understand the English language
• Ability to act with a professional demeanor at all times, maintaining a positive attitude
• Ability to demonstrate enthusiasm for pet care

The basic demands of the job include, but are not limited to:

• Ability to educate the client of the Company's belief in the importance of pet's participation in activities while away from home.
• Ability to sell additional services to new and existing clients (quantify)
• Tracking daily sales and entering in database
• Maintaining established performance benchmarks
• Working events professionally and positively
• Any other duties assigned by the Manager, Supervisor or Team Leader

Salary starting: $11.00

If you meet the requirements please send resume to:
Kathleen Davis.