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Field Service Technician

Job in Rancho Cucamonga, San Bernardino County, California, 91739, USA
Listing for: Arlon EMD
Full Time position
Listed on 2026-02-02
Job specializations:
  • Maintenance/Cleaning
    Maintenance Technician / Mechanic, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Arlon EMC is seeking a highly motivated Field Service Engineer/Technician to install, service, and support capital equipment in the field, used in Semiconductor, PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilding at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism.

Key Responsibilities
  • Install, commission, and service capital equipment at customer facilities
  • Diagnose and troubleshoot mechanical, electrical, and control system issues
  • Perform preventive maintenance, repairs, and equipment rebuilds
  • Conduct equipment audits and performance evaluations
  • Provide on-site technical support to resolve customer production challenges
  • Document service activities and generate detailed service reports
  • Maintain strong customer relationships through effective communication and responsive service
Qualifications
  • Minimum of 2 years of experience in a Semiconductor, PCB or PCBA manufacturing environment, or a related industry
  • Valid U.S. driver’s license
  • legally authorized to work in the United States
  • Stable work history with verifiable positive references
  • Bilingual - fluent in Mandarin. This role requires fluency in Mandarin to support effective communication with customers and vendors in Mandarin-speaking markets.
Required Skills & Abilities
  • Willingness to travel domestically and internationally to Taiwan more than 50% of the time, often on short notice
  • Strong work ethic with a positive, solution-oriented “whatever it takes” attitude
  • Self-motivated and capable of working independently with minimal supervision
  • Strong commitment to customer satisfaction and service excellence
  • Excellent communication and interpersonal skills
  • Ability to leverage all available resources to diagnose and resolve technical issues
  • Proficiency with computers, including the ability to create detailed service and equipment
  • Ability to read and interpret electrical schematics
  • Experience troubleshooting and maintaining PLC-controlled equipment
  • Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities
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