Vice President, Health Services

Join to apply for the Vice President, Health Services role at Morgan Consulting Resources, Inc.

- Healthcare Executive Search

Morgan Consulting Resources, Inc. has been retained to conduct the search for the Vice President, Health Services for Inland Empire Health Plan (IEHP). The role is based in Rancho Cucamonga, CA. A hybrid schedule is available allowing for three days in the office and two days working remotely.

With a mission to heal and inspire the human spirit, Inland Empire Health Plan (IEHP) is one of the top 10 largest Medicaid health plans and the largest not-for-profit Medicare-Medicaid plan in the country. In its 26th year, IEHP supports nearly 1.6 million members who are enrolled in Medicaid and has a growing network of over 7,800 providers and nearly 4,000 Team Members (Employees).

Through dynamic partnerships, award-winning service, and a tradition of quality care, IEHP is fully committed to its Mission, Vision, and Values.

IEHP has consistently achieved outstanding employee engagement scores from their 3,000+ Team Members and was most recently recognized and awarded the designation of ‘Great Place to Work’ for a third year in a row! For details regarding IEHP, please visit: iehp.org.

Reporting to the Chief Medical Officer (CMO), the Vice President, Health Services:

• Provides executive medical leadership across the Health Services Departments. This includes direct oversight and management of the Utilization Management Medical Directors as well as provision of clinical leadership and strategic direction across Health Services in partnership with various senior and executive leaders across the organization.
• Works closely with the Health Services leadership team on Utilization Management activities and complex clinical cases.
• Has a lead role in regulatory audits (DHCS, DMHC, CMS, NCQA).
• Participates in the development of potential new business lines, rising risk and high-risk member programs, integrated care models, Population Health strategies including involvement in assigned state initiatives (CalAIM), hospital relations, oversight of provider and IPA utilization and performance, strategic plan implementation, and coordination with the Quality and Grievance & Appeals Departments.

• Direct and support Medical Management activities and overall clinical operations along with the potential for oversight of other business units based on organization chart restructuring.
• Provide clinical expertise and strategic direction to the Utilization Management Department and partner with key leaders in the development and implementation of UM policies/procedures, clinical and non-clinical programs, interventions, and monitoring across all business lines (Medi-Cal, Dual, and Covered California) and the full spectrum of healthy, rising risk, and high-risk members’ utilization of services in all settings (outpatient, inpatient, concurrent review, and transitions of care).
• Take a leading role in ensuring compliance with regulatory requirements, audit response, and assuring audit readiness (DHCS, DMHC, CMS, NCQA) related to medical management and quality oversight.
• Serve as a Subject Matter Expert (SME) point of contact for clinical, quality, and performance issues in the IEHP network and establish ongoing relationships with network physicians, medical groups, hospitals, and County Health Systems.
• Serve as coach and mentor to support the professional growth of Medical Directors, Physician Reviewers, as well as any additional direct/indirect reports.

The successful candidate will be familiar with Medi-Cal health plan regulations and will possess a proven track record of working with large provider groups to improve regulatory related clinical quality opportunities, cost containment, and fraud, waste, and abuse. Of value will be past experience with NCQA, DMHC, DHCS, and CMS audits. The VP will possess very strong communication and leadership skills, with an analytical mindset, the gravitas to communicate internally and externally, and a commitment to advancing quality to improve patient care.

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