Senior Parking Enforcement Officer

About the Economic Development Department

Rancho Cucamonga's Economic Development Department is expanding. The City’s Parking Services function is now being integrated into the Department. The City is seeking a supervisor to manage Parking operations and play a key role in shaping its future.

The Economic Development Department serves as a liaison between the City and the business community. It is responsible for encouraging business investment opportunities, as well as supporting activities related to business retention, expansion, and attraction in Rancho Cucamonga. The team is dedicated to driving the local economy, enhancing the economic vibrancy and sustainability of the City, and improving the quality of life for residents and businesses.

You’ll be responsible for:

• Patrolling city streets and city-owned parking facilities, identifying vehicles parked illegally, and issuing parking violation notices.
• Tracking, summarizing, and reporting citation developments and trends, including the number, type and location of parking citations issued.
• Responding to complaints and conducting field investigations of posted signage.
• Operating a vehicle, two-way radio, handheld computer, and other tools; may ride a bicycle.
• Maintaining equipment and adhering to safe operating procedures.
• Requesting confidential data from Department of Motor Vehicle records in the course of issuing parking violations and investigating parking-related complaints. Approving and processing parking permits and other temporary parking exemptions.
• Acting as an observer on behalf of the City and reporting traffic accidents, abandoned vehicles, missing/vandalized signage, miscellaneous municipal code violations, and traffic hazards. Authorizing and coordinating towing of improperly parked vehicles.
• Responding to miscellaneous inquiries from the public and City staff.
• Performing special assignments to support other actions such as traffic control, language interpretation, and witnessing. Providing witness testimony at administrative and court citation hearings.
• Helping to establish policies for the City’s parking function.
• Contributing to a dynamic team.

Education and/or Experience: Graduation from high school or G.E.D. equivalent and at least three years’ experience in parking enforcement with frequent direct contact with the public; or an equivalent combination of training and experience. One year of lead or supervisory experience is desirable.

Knowledge, Skills, and Abilities: Knowledge of or ability to lead and instruct personnel. Ability to develop work schedules and assignments. Ability to track employee attendance and work performance. Ability to prepare and present reports. Ability to communicate and deal tactfully and effectively with the public and staff. Ability to write clear, accurate and comprehensive incident reports. Ability to learn the operation of a motor scooter.

Ability to learn, understand and apply City and State parking laws, codes and regulations. Ability to learn, understand and comply with department policies and procedures and standard radio communication procedures. Basic computer skills, standard business software and ability to learn to use a handheld computer and citation devices. Ability to identify parking and traffic problems encountered in the course of work.

Ability to establish and maintain effective working relationships with the public and other City staff. Ability to communicate effectively and maintain records. Ability to perform assigned duties independently with indirect supervision.

Special Requirements: Possession of a valid Class C California driver’s license and compliance with the City's motor vehicle safety policies during the course of employment.

All applicants are required to apply online yofrc.us. This position will close on February 12, 2025 at 5:00 pm or until a sufficient number of applications have been received. Applications must be complete and demonstrate that the minimum qualifications are met. All statements on the application are subject to verification. Resumes may be attached to the completed application as supplemental information…