Payroll Supervisor

Overview

The Rancho Cucamonga Finance Department is seeking a detail-oriented and forward-thinking Payroll Supervisor who delivers exceptional customer service to employees, ensures the highest level of confidentiality, embraces new systems and evolving processes, and brings initiative, motivation, and strong leadership to the team. We’re looking for a knowledgeable, diligent, and team-oriented professional ready to lead payroll operations with accuracy, efficiency, and integrity.

The ideal candidate will align with the mission and core values of the Finance Department, possess exceptional customer service and organizational skills, demonstrate acute attention to detail, and bring expertise in payroll operations. They will have the ability to manage complex payroll functions, ensure compliance with applicable regulations, and operate advanced financial and payroll systems.

The ideal candidate will have knowledge and/or experience in the following:

• Providing leadership, guidance, and day-to-day supervision to the payroll team, fostering a collaborative, high-performance, and customer service-oriented work environment.
• Delivering outstanding customer service while maintaining the highest level of confidentiality related to employee records and payroll matters.
• Leading payroll audits; reviewing and validating payroll reports; preparing and posting payroll journal entries; maintaining accurate documentation for audit readiness.
• Managing end-to-end payroll processing, including off-cycle and retroactive payments, garnishments, and complex deductions.
• Navigating and optimizing payroll processes within Workday, including configuration knowledge, reporting, and integrations. Participating in system testing, upgrades, and payroll module improvements in Workday.
• Coordinating system integrations with ADP, Telestaff, and other payroll-related services for accurate data flow between systems and services.

The Finance Department’s overall mission is to provide excellent service to both internal and external customers with reliability and timeliness, while maintaining appropriate financial control of City resources.

Core values: Innovation, Quality, Respect, Stewardship, Teamwork. We strive for quality in all endeavors, show respect for each other and those we serve, and work as a team where each employee is valued, supported, and respected.

• Reporting to the Finance Manager, the Payroll Supervisor manages daily payroll operations including full-cycle payroll processing, payroll tax filings, benefits deductions, garnishments, retroactive adjustments, and off-cycle check runs.
• Lead, train, and evaluate payroll staff, setting team performance expectations, assigning work, monitoring outcomes, and providing coaching in alignment with City policy.
• Oversee and maintain Workday Payroll configuration, including pay components, earning and deduction codes, tax tables, costing allocations, and system integrations with Telestaff, ADP, and other payroll-related systems.
• Prepare and reconcile payroll-related journal entries, including labor accruals, payroll liability accounts, and payroll-related general ledger adjustments for financial reporting.
• Ensure compliance with applicable federal, state, and local payroll regulations, including CalPERS, IRS, ACA, and labor contract provisions. Manage quarterly and annual payroll tax filings.
• Coordinate with Finance and HR staff to generate and configure salary schedules, benefit cost projections, COLA updates, and related payroll datasets for budgeting and audit purposes.
• Support year-end activities and external audits, including preparation of audit schedules, reconciliations, and documentation of payroll processes and internal controls.

Education and/or

Experience:

A typical qualification comprises an Associate’s degree in bookkeeping, accounting, or a closely related field; and at least five years of progressively responsible experience in payroll duties, with at least two years in a lead capacity, including financial or statistical recordkeeping, or an equivalent combination of training and experience. Experience in a…