RMA Technician

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Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market, becoming the oldest supplier of embedded computers in the world. We are proud to be able to outpace the market with innovations and products that continue to leave their mark on the industry. GMS strives to provide customers with the solutions they need – at the lowest possible price without compromising quality or customer service.

The expertise of our team and our commitment to utilizing modern technologies in product development have resulted in media recognition for our innovations and more “Product of the Year” awards than all our competitors combined. We pride ourselves on a work environment where employees respect and support each other, and employee growth and development are supported by management.

• 1–3 weeks of accrued vacation based on length of employment
• 56 hours of sick leave
• Up to 3 floating holidays for personal observances
• 10 company observed holidays
• American Health Maintenance Organization (HMO) and Preferred Provider Organization (PPO) medical plans
• Dental plan options
• Vision plan options
• Life insurance
• Optional supplemental benefits: life insurance, short‑ and long‑term disability
• 401(k) plan
• 50% tuition reimbursement following the successful completion of approved courses (requirements apply)

Conducts a variety of electronic, mechanical, and electro‑mechanical tests on electronic systems, sub‑assemblies, and parts to ensure unit functions according to specifications or to determine cause for unit failure to component level by performing the following duties.

• Conduct electronic and mechanical testing, debug, and repairs on systems, sub‑assemblies, and components to ensure unit functions according to specifications.
• Determine root cause of unit failure to the component or process level.
• Read, understand, and utilize product manuals, test and assembly procedures, performance specifications, cable diagrams, schematics, BOMs, etc.
• Keep a detailed record of actions and results taken to repair or debug a unit.
• Use oscilloscopes, multimeters, and other test instruments for product repair.
• Analyze test results on defective units to determine cause of failure.
• Confer with engineers, technicians, and production to resolve technical problems.
• Edit and improve existing test and assembly documentation.
• Utilize the company’s database to update all relevant data.
• Other duties as assigned.

• AA degree in electronics required, or equivalent years of experience.
• Must have 2 years’ current experience in testing and troubleshooting computer boards and digital circuitry to a component level.
• Working experience in testing and understanding of microprocessors and digital circuitry with a strong knowledge of hardware and software with microprocessor.
• Experienced with digital circuitry and computer subsystem hardware functionality such as CPU, South Bridge, North Bridge, memory, all I/O, video, etc.
• Familiar with computer software functionality such as BIOS, EEPROM, programmable devices, etc.; basic familiarity with operating systems (Windows, DOS).

• Must be detail oriented and balance multiple projects simultaneously in a fast‑paced environment.
• Must possess the ability to successfully plan, prioritize and organize work activities and adhere to strict deadlines, follow instructions, procedures, and policies; identify and solve problems.
• Must be conscientious about assignments and complete work in a timely, accurate and thorough manner.
• Requires minimal supervision to successfully complete tasks and assignments.
• Must demonstrate initiative and ownership of assignments/projects.
• Must report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences.
• Must exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies.
• Requires excellent communication skills, both verbally and in writing with executives, colleagues, and individuals,…