Guest Advocate; Cashier or Front of Store Attendant/Cart Attendant; T0301 Job Rancho Cucamonga area,California USA,Customer

Position: Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0301)

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0301)

Starting Hourly Rate / Salario por Hora Inicial: $18.50 USD per hour

Overview

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

Communicating and interacting with guests to build an welcoming guest experience

Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns

Adapting to different guest interactions and situations

Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

Create a welcoming experience by greeting guests as you complete your daily tasks

When guests need assistance, engage with guests in a welcoming way to help solve their specific needs

Make the guest aware of current promos, store activities and events

Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience

Thank guests and let them know we’re happy they chose to shop at Target

Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed

Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices

Work efficiently to minimize guest wait time while maintaining guest service and accuracy

Understand and show guests how to use the features and offerings within the Target App including Wallet

Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features

Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures

Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal

Stock supplies during store open hours while being available for the guest

Demonstrate a culture of ethical conduct, safety and compliance

Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible

Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

All other duties based on business needs

What We Are Looking For

You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with

You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success

You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

The Good News Is That We Have Some Amazing Training That Will Help Teach You Everything You Need To Know To Be a Guest Advocate. But, There Are a Few Skills You Should Have From The Get-go:

Communicating effectively,…


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Job Posting Language

Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0301

Guest Advocate; Cashier or Front of Store Attendant/Cart Attendant; T0301