Senior Management Analyst Data Analytics

Are you a strategic, analytical professional with a passion for using data to improve public services and inform decision‑making? The City of Rancho Cordova’s City Manager Department invites you to apply for this exciting opportunity!

The position will build the foundation for how the City measures its business processes, program outcomes, and overall performance – and how that information is used to guide decisions. It works collaboratively with departments, IT, external partners, and City leadership to develop frameworks, tools, and practices that support a culture of data‑driven service delivery.

The role plays a key part in advancing Rancho Cordova’s long‑term approach to performance management and data‑informed decision‑making, setting the stage for a future citywide performance and analytics program. It is a hands‑on, action‑oriented position focused on designing dashboards, analyzing services, improving processes, and embedding performance‑measurement practices across the organization.

• Develop and maintain a city‑wide performance measurement framework aligned with Council strategic priorities and department work plans.
• Design and maintain dashboards and reports (e.g., Power BI, Excel) that provide actionable insights into program and operational performance.
• Conduct business process and workflow analyses; identify inefficiencies and recommend improvements.
• Partner with departments to define and monitor key performance indicators (KPIs) and establish baselines and targets.
• Work closely with the IT team to ensure data integrity, system integration and accessibility for reporting purposes.
• Analyze operational, financial and service delivery data to identify trends, opportunities and risk; prepare reports and presentations for leadership.
• Lead or support targeted continuous‑improvement initiatives to enhance service delivery or internal processes.
• Mentor, guide or collaborate with analysts, interns or project teams to build internal capacity for performance management and analytics.
• Present findings and recommendations in clear and compelling formats; communicate with technical and non‑technical audiences including department heads, executives and community stakeholders.

The ideal candidate is a results‑driven professional who combines strategic thinking with practical execution. This individual can see the broader goals of the organization while managing the details needed to achieve them. They are analytical, collaborative, and skilled at turning data and ideas into measurable results that support the City’s mission and community priorities.

• Strong analytical and data‑visualization skills (Power BI, Excel or similar tools).
• Experience developing and tracking performance measures, dashboards or analytics in a public‑agency or comparable setting.
• Comfortable mapping processes, analyzing workflows and recommending improvements.
• Excellent communicator who can translate data and analysis into meaningful insights for diverse audiences.
• Collaborative team‑player ready to help others build capacity for data‑informed decision‑making.

Initial priorities for the incumbent’s first 12 months represent the initial priorities and are intended to establish a strong foundation for the City’s long‑term performance management and data analytics efforts.

• Inventory existing data sources, dashboards, reports and performance measures across departments.
• Develop a high‑level, city‑wide performance dashboard prototype that addresses key Council priorities.
• Identify and establish baseline KPIs for 2 or 3 Council strategic priorities.
• Lead or support a pilot process improvement initiative to showcase early results and build momentum.

• Choice of a generous monthly stipend for Medical/Dental/Vision or Cash in Lieu of Medical Insurance.
• 13 paid holidays per year.
• Universal Time Off (combined vacation and sick leave).
• CalPERS Retirement.
• Tuition Reimbursement up to $2,500/fiscal year
  • The City of Rancho Cordova is also a qualified employer for the Public Service…