Customer Account Administrator

As a Customer Account Administrator
, you will be responsible for intake of assignment requests under the supervision of the Logistics Team Lead. This is a full-time in-office position.

Schedule: Monday through Friday, 6:00AM to 2:30PM

Pay: $20 - $22/hr. based on experience.

• Complete data entry assignment requests, provide clear assignment verification and updates to account managers.
• Intake, process, and upload vendor insurance & onboarding packet data and log into the company’s TMS within one business day of receipt.
• Provide excellent customer service to all clients, vendors and staff.
• Serve as key point of contact for clients, vendors and team helping to build mutually beneficial relationships with ACERTUS’s valued client partners.
• Assist in the development of transformational projects that provide continuous improvement across operation business needs.
• Data Entry with minimal errors.
• You must be willing and able to perform all other duties as assigned by management.

• High school diploma or GED required.
• Associate degree or higher, in business related field, preferred.
• 6 months office and customer service experience.
• Excellent computer skills and ability to navigate multiple websites.
• Data Entry experience.
• Auto-finance, dispatch, or call center experience preferred.
• Strong writing and word processing skills.
• Good oral and written communication skills.
• Working knowledge of Microsoft Office programs, especially Excel, and Google Sheets.
• Personal responsibility to manage change.

• Medical, Dental and Vision Insurance benefits available on the 1st day of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date. (must be 21 years of age)
• Casual Dress Code

ACERTUS is an automotive logistics company specializing in vehicle lifecycle solutions. Our client centric model is enabled by our people, processes and innovative technology that are a differentiator in the industry. Our comprehensive portfolio of services are designed to provide solutions throughout the lifecycle of a vehicle. We offer a full suite of vehicle transportation services, customizable technology, a national title and registration platform plus compliance services, and a growing vehicle storage footprint throughout North America.

ACERTUS – Relentless Drive to Deliver!

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.