Practice Manager

Practice Manager

Posted on 28 Jan 2026

• 45,000 - 65,000
• Ramsey
• Closing in 29 days

Location:

Ramsey Group Practice Bowring Road Ramsey IM8 3EY

• Oversee the day‑to‑day running of the practice to ensure smooth and efficient operations.
• Develop, implement, and review practice policies, procedures, and systems.
• Ensure effective appointment systems, patient flow, and service delivery.
• Manage premises, facilities, equipment, and health & safety compliance.
• Act as the main point of contact for external stakeholders with key holder responsibilities.

• Manage practice finances, budgets, and cash flow.
• Oversee payroll, pensions, and staff expenses.
• Monitor income streams.
• Prepare financial reports for GP partners and support annual accounts.
• Ensure cost‑effective use of resources and value for money.

• Lead recruitment, induction, training, and retention of staff.
• Manage staff rotas, appraisals, supervision, and performance management.
• Handle HR issues including absence management, disciplinary and grievance procedures.
• Ensure compliance with employment legislation and best practice.
• Promote staff wellbeing, equality, diversity, and inclusion.

• Ensure compliance with CQC standards and prepare for inspections if they occur.
• Lead on clinical and non‑clinical governance, risk management, and audits.
• Maintain policies relating to safeguarding, infection control, data protection (GDPR), and information governance.
• Ensure complaints are managed in line with Manx Care regulations.
• Monitor and implement changes in Manx Care policy and contractual requirements.

• Oversee patient services, reception, and administrative teams.
• Lead improvements in patient experience and access to services.
• Manage patient feedback, complaints, and compliments.
• Ensure effective communication with patients, including patient participation groups (PPG).

• Support GP partners in strategic planning and service development.
• Identify opportunities for service improvement and additional income.
• Support collaboration and integrated working.
• Lead change management initiatives within the practice.

For more details and to apply contact William.

Cowie or