Senior Administrative Operations Specialist

Overview

Konica Minolta currently has an exciting opportunity for a Sr. Admin Ops Specialist!

Provide timely and accurate order processing, aftermarket billing, and customer support for locally processed sales and service transactions. Also serve as local administrative interface for centrally processed (Windsor) transactions. Ensure sales and service transactions are processed within the parameters of Company operating policies.

• Focus on special projects and operational support across Billing, Service, and Collections.
• Working with external customers and internal partners to collect and validate purchase orders.
• Coordinating and validating meter reads to ensure timely and accurate billing.
• Assisting with customer setup on eMeter, including validation of required data and followthrough to completion.
• Partnering with Service Managers and Dealers to ensure customers are properly enrolled and maintained in vCare, reducing billing delays and service escalations.
• Proactively identifying setup or data gaps that could impact invoicing.
• Following up on incomplete or missing information.
• Supporting smoother handoffs between teams to reduce cycle time and rework.
• Performing detailed research on billing discrepancies before or during collection efforts.
• Reviewing invoice data to ensure accuracy before accounts elevate.
• Assisting with corrections and documentation needed to resolve disputes efficiently.
• Helping reduce aged receivables caused by preventable billing issues.

• High School diploma or higher educational degree required
• Related industry experience preferred
• Intermediate level knowledge of Microsoft Excel and Word
• Strong communication skills
• Ability to multitask and work effectively in a high stress environment
• Experience with SAP or demonstrated experience to learn SAP or similar systems

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI  Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

For more information, please visit Konica Minolta online and follow it on Facebook, You Tube, Linked In and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte…