Dispatch Supervisor

Job Description

We are immediately hiring an Operations Supervisor to join our Ryder team in Raleigh, NC. Apply today to speak with a Recruiter about the position and the perks of joining our Ryder Ever Better Team.

$60-66k yearly salary + benefits and PTO.

Location:

Raleigh, NC.
Experience managing drivers and understanding DOT compliance and standards.
Monday‑Friday with flexibility needed to work an 8‑hour day between the hours of 5am‑7pm;
Hybrid – candidate must be within driving range of site.

• Medical, Dental, Vision Benefits start at 30 days
• 401(k) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts on tools, cars, appliances, travel and more
• All major holidays paid and paid time off within your first year
• Up to 12 weeks paid maternity leave

Responsible for the oversight of all driver owner/operator activities, including pick‑up and delivery, port interaction, governmental regulations, customer service, reporting, and continuous improvement.

• Perform active role in dispatching and tracking of port and store delivery and LTL drivers.
• Work directly with warehouse operations managers to facilitate an efficient and profitable flow of product.
• Overall responsibility for the efficient operation of the dispatch, customer service, brokerage, and maintenance divisions of the transportation department.
• Efficient, timely and effective utilization and maintenance of assigned equipment.
• Maintain expected service outlined in customer service level agreements.
• Minimize driver turnover.
• Maximize revenue per truck, minimize deadhead and minimize turndowns.
• Minimize excess transportation and maintenance costs.
• Maintain proficiency in trends and technology applicable to respective transportation activities.
• Ensure maximum communication and coordination between dispatch, drivers, brokers, customer service and maintenance functions and other company departments.
• Ensure that the needs of the customers are known, respond to them, and report problems to the Transportation Manager.
• Ensure compliance with DOT, FMCSA and OSHA regulations.
• Follow and monitor port activity.

• Performs other duties as assigned.

• Strong knowledge of trucking processes, technology, transportation, and supply chain management.
• Excellent communication and customer interaction skills.
• Ability to assess problems, determine root cause, and work to resolution with a team.
• Self‑starter: ability to work independently.
• Functional experience in warehousing, transportation, and supply chain management.
• Flexible work schedule; some evening and weekend coverage required.
• Proficient in Microsoft Office products (Access, Excel, Word, PowerPoint, Outlook) – advanced required.

• Two (2) years or more related experience and/or training or an equivalent combination of education and experience.
• Proficient in Microsoft Office products (Access, Excel, Word, PowerPoint, Outlook) – advanced required.

No

Transportation

Pay Type:

Salaried.
Minimum Pay Range: $60,000.
Maximum Pay Range: $66,000.
The position may also be eligible to receive an annual bonus, commission, and/or long‑term incentive plan based on the level and type.

Full‑time positions only:
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and a Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability or other protected class.