UTS - Temporary Bilingual Outreach Facilitator at NC State

UTS - Temporary Bilingual Outreach Facilitator at NC State

The program conducts its delivery of SNAP outreach information, programming, eligibility screening, and application assistance in English and Spanish to low‑income audiences. The successful candidate must have experience providing telephonic assistance to clients to understand program details such as eligibility guidelines and application procedures and be bi‑lingual in English and Spanish.

• Attend non‑revenue generating sporting events for free.

Attain work‑life balance with our Childcare discounts
, Wellness & Recreation Membership
, and Wellness Programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and Benefit eligibility is based on Part‑Time or Full‑Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Requirements and Preferences

Monday‑Friday, 8am to 5pm.

• Conduct SNAP eligibility screening, provide application completion assistance, conduct outreach at partner events, and translate and post blogs to a website.
• Maintain a spreadsheet of requests for assistance, follow‑up contacts, clients assisted, and related records.
• Provide regular updates at program meetings.
• Minimum of 1–2 years of experience in administrative support or program coordination.

• Proficiency in accessing and using email for professional communication.
• Working knowledge of Google Sheets for data entry, tracking, and reporting.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to use Zoom and other virtual meeting platforms effectively.
• Strong telephone communication skills, including handling inquiries professionally.

• Demonstrated experience assisting the public to apply for the Supplemental Nutrition Assistance Program (SNAP), Medicaid, or other public benefit program or insurance.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or workatncstate
.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to the start date in order to meet qualifications and receive credit.

NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

• * How did you hear about UTS?
  • (Open Ended Question)
• * Are you bilingual in Spanish and English?
  • Yes
  • No
• * Do you have any professional experience working for a public benefit program, such as SNAP, Medicaid, or other program?
  • (Open Ended Question)
• * Do you have experience providing telephonic assistance to clients to understand program details?
  • Yes
  • No
• * Are you comfortable and have experience with Google Sheets, Gmail, MS Office, and Zoom? Please explain your experience with each and how comfortable you are.
  • (Open Ended Question)
• * This position is onsite from 8am‑5pm M‑F, does this work for you?
  • Yes
  • No

• Resume

• Cover Letter
• Contact Information for References

NC STATE UNIVERSITY
RALEIGH, NC 27695
PHONE: