Maintenance Technician

4 days ago – Be among the first 25 applicants

At Highwoods, we focus on providing exceptional experiences for everyone involved – our customers, employees, stakeholders, and local communities. We believe in enhancing the customer experience within our buildings by integrating hospitality and top‑notch amenities, creating a work environment that is truly unmatched.

As a Highwoods Maintenance Technician, you will be part of a team that strives to provide best‑in‑class service to our customers located in the Raleigh Market. We’re seeking someone passionate about crafting dynamic experiences and fostering a sense of community for our diverse customer base within the portfolio.

The Maintenance Technician plays a pivotal role in both the operational and physical health of the portfolio, ensuring it is well‑maintained and effectively run while also enhancing the customer experience through community building. This position embodies a dual responsibility essential for achieving operational excellence and fostering a vibrant community atmosphere across our properties, promoting open communication and trust between Highwoods and our customers.

You will represent Highwoods in a professional manner to our customers, vendors, and visitors; participate in and follow the guidelines of the safety program.

• Perform a variety of general repairs, installations, and maintenance on building equipment, including changing ballasts, light bulbs and/or tubes, light switches, receptacles, door locks, and general repairs on plumbing fixtures, refrigeration equipment, alarm and fire protection systems, piping, and tubing.
• Perform general carpentry, floor repairs, and other general repairs.
• Inspect equipment for proper lubrication and perform other preventative maintenance duties per a schedule and as needed.
• Troubleshoot building problem areas, make necessary repairs and adjustments.
• Build strong customer relationships by proactively addressing customer concerns and inquiries, demonstrating a positive attitude and dedication to providing exceptional service.
• Refer complex situations to supervisor and/or senior technicians.
• Perform routine building inspections.
• Install and repair new and existing plumbing fixtures, drain lines and accessories.
• Supervise periodic testing and servicing; record results of cross‑connection devices.
• Perform preventive maintenance, installation and repair of water pipes, controls, and associated equipment.
• Perform installation and repair of various types of electrical fixtures including lamp and ballast replacement.
• Installation and repair of electrical devices (switches, receptacles, breakers, low‑voltage transformers, etc.).
• Perform minor repair of heating, ventilation, and air conditioning equipment including some filter changing.
• Monitor/check water chemical treatment programs for cooling towers and fountains.
• Monitor customer space temperatures and adjust thermostats when needed.
• Assist the HVAC technician with any building‑related mechanical or maintenance issues when required.
• Investigate and monitor repeat customer‑related calls and report them to the Building Property Manager and Customer Service.
• Perform minor leak repairs to roof, window, and fountains.
• Assist contractors with life safety alarm systems and water‑based or dry fire protection systems shut‑down and testing.
• Perform installation and repair of ceiling tiles, wall coverings, vinyl tile, carpet, cove base, window blinds, signage, etc.
• Be responsible for accurate and timely record keeping and reporting.
• Assist in snow and ice removal using power broom, ice melt, and sand; be available for emergency cleanup/repair after inclement weather.

• A fundamental knowledge of life safety systems including fire alarm, sprinkler, fire pumps, and emergency generators.
• Be available for emergency calls at night, weekends and holidays on a rotating schedule.
• Maintain a current North Carolina Driver’s License.
• Maintain a current Tennessee driver’s license.
• Be able to bend, stoop, crawl & climb ladders.

• Certification in one of the following:
  • Refrigerant Transition and Recovery
• Maintenance experience in…