Field Service Technician - Licensed Plumber

Overview

About Culligan Quench

Culligan Quench’s purpose is to impact people’s lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement.

Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico.

For more information visit

About Culligan

Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions. The company offers water filtration and treatment products, including water softeners, drinking water systems, whole-house systems and business solutions. Culligan’s network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. For more information visit

Values: 5

Cs

• Culligan as One
• Customers come first
• Commitment to Innovation
• Courage to do what’s right
• Consistently deliver exceptional results

We are currently seeking a Licensed Plumber/Field Service Technician for our Raleigh area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits.

The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.

A typical schedule for a Field Service Technician is Monday-Friday, 7:00 AM - 4:00 PM. This may slightly vary depending on service market.

Pay: $40.00/hr

• Troubleshoot products for required repairs
• Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines
• Visually inspect for leaks and malfunctions
• Perform service agreement tasks and other job-related duties as assigned
• Follow company and customer safety policies and procedures
• Maintain and comply with company vehicle maintenance policy and procedures
• Demonstrate strong technical and mechanical aptitude
• Familiarity with basic tools and ability to transport equipment and tools to customer sites
• Electronically transferring customer and company information
• Maintain regular and reliable attendance

• Experience in repair and maintenance
• Requires a State License for plumbing. Technical school degree preferred
• General computer skills required
• Microsoft Office experience preferred
• Good verbal and written communication skills
• Ability to learn internal workings and repair approaches for water coolers
• Ability to work in a fast-paced environment where quantity and quality go hand in hand
• Clean work record and ability to pass a pre-employment drug screen
• Physical requirements:
  
  bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds
• Valid driver’s license
• Must be at least 21 years old

• Requires a State License for plumbing
• Requires Journeyman Plumber status
• Read and interpret blueprints, specifications, and other instructions
• Complies with safety, building code and inspection requirements
• Identifies plumbing and safety problems and takes corrective action using appropriate parts and tools
• Inspects, repairs, installs, modifies, and maintains plumbing fixtures and piping in heating, water and drainage systems

Beware of fake job offers falsely…