Sales Engineer

Overview

Join the leader in providing smarter solutions for a safer world. The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security with a track record of introducing innovative technologies to serve over 460M square feet of real estate worldwide. Clients span the commercial and multifamily real estate, education, and construction industries.

Kastle’s mission is to be our customers’ best service provider and to ensure their security is the most effective, efficient, and convenient. Our integrated security solution—including access control, video, and remote video monitoring—significantly reduces costs and improves critical 24x7 performance for building owners, developers, and tenants.

Sales Engineers at Kastle Systems design, quote, and support the Sales and Project Management teams for electronic security system infrastructure that keeps Kastle Systems’ clients safe. This role works with the Sales team to help design solutions, including Access Control, Video Surveillance, and Visitor Management. Candidates respond to Security Bid Specifications and construction drawings, use our quote generator tool to accurately scope and price customized solutions, and coordinate installation with Project Management/Installation teams.

• Supports new office builds and installation projects by conducting site assessments, designing security systems to mitigate threats and risks, and ensuring installations are completed to Kastle Systems standards.
• Interfaces with sales and customers to develop solutions and win business.
• Acts as a product line expert.
• Works cross‑functionally with internal teams—IT, Operations, and Client Services—to ensure client expectations are met.
• Uses hands‑on field experience to ensure designs can be effectively installed and maintained.
• Works under the direction of the Director of Sales Engineering.

• BA/BS degree or equivalent practical experience.
• A passion for physical security technology—access control, video/CCTV, fire, and front‑office management systems.
• 3+ years of security systems experience in areas of administration, installation, design, vendor management, or security project management.
• Experience designing access control, video/CCTV, and front‑office visitor management systems.
• Project Management experience specific to the security industry.
• Skills with installing, managing, programming, and troubleshooting web‑based access control systems, video management systems, IP cameras, NVRs, visitor management systems, and physical security components (e.g., electrified locks, badge readers, intrusion sensors).
• Experience reading and responding to Security Bid Specifications and construction drawings.
• Excellent problem‑solving and communication skills.
• Practical understanding and comfort working in IP network environments.

Kastle Systems is the leader in managed security with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries. Delivering a world‑class customer experience drives everything we do, and Kastle’s mission is to be the customers’ best service provider and to ensure their security is the most effective, efficient, and convenient.

At Kastle, we believe that diversity makes us stronger—at work and in the world. Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy, or any other basis protected by applicable federal or state laws.

Seniority level:
Associate

Employment type:

Full‑time
Industry: Security and Investigations, Construction