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Security Officer - Rex Protective Services

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: UNC REX Healthcare
Full Time position
Listed on 2026-01-12
Job specializations:
  • Security
    Security Guard, Site Security
Salary/Wage Range or Industry Benchmark: 18.66 - 26.51 USD Hourly USD 18.66 26.51 HOUR
Job Description & How to Apply Below

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary

Performs general security work in the protection of persons and property. Provides support with enforcement of UNC Health security and safety regulations. Prepares reports and maintains proficiency in the department’s current report writing system. Gathers information, including video monitoring. Serves in specialized unit assignments and assists the organization to ensure adherence of applicable federal, state, and local laws.

Responsibilities
  • Communications:
    Communicates effectively via two‑way radio, computer, email, telephone, and verbal communications within the Hospital Police Department, as well as with other law enforcement agencies, hospital staff, visitors, and patients.
  • Emergency Response:
    Assists with mental health patient custody issues, arranging transportation to other facilities, and escorting patients to units in‑house. Provides immediate response for calls for assistance in dealing with patient, visitor, or employee behavior issues and backs up Hospital police officers. Responds to smoke, trouble or fire alarms. Participates as a functioning part of the Emergency Response Team to provide or prevent access to the involved area during emergency situations.

    Assists Hospital Police Officers in removing unauthorized persons from hospital property. Maintains knowledge of emergency codes and police response procedures. Responds appropriately and in a timely manner to all emergency situations and activated security alarms.
  • Fixed Post Functions:
    Controls patient and visitor entry into the Emergency Department, operates a metal screening system to prevent contraband, maintains parking lot surveillance, screens visitors and employees after hours at the designated night entrance, and staffs other posts as needed.
  • Investigations and Incident Report Writing:
    Completes trespass, patient intervention, and use‑of‑force reports with complete narratives in the departmental records management system. Takes custody of found items, secures them, and attempts to return property. Initiates risk assessments on DOC inmates, patients, and employees as required.
  • Patrol:
    Submits daily activity logs/reports before shift end unless approved otherwise. Knows security‑sensitive areas of the Security Management plan and patrol area policy. Escorts employees, patients, and visitors to parking, provides after‑hours access to secured areas for authorized personnel, collects inventories, secures patient property, documents security or safety hazards, locks and unlocks designated doors, ensures deceased bodies are released from the morgue with proper , transports patient commitment documents, and challenges all suspicious persons encountered.

    Completes the required number of patrols and intervenes to redirect violations of the UNC Health Care Tobacco‑Free Workplace policy.
  • Traffic Control:
    Conducts parking surveys, enforces parking regulations, initiates towing as required, reports malfunctioning citation‑writing equipment, and writes citations for illegally parked or unauthorized vehicles.
  • Other Information

    Education Requirements:

    • High School diploma or GED

    Licensure/Certification Requirements:

    • Valid North Carolina Driver’s license, with vehicle operations/driving record requirements met.
    • CPR Certification prior to completion of 12 months of employment.

    Professional Experience Requirements:

    • Requires one (1) year of previous work experience.

    Knowledge/Skills/and Abilities Requirements:

    • Must be proficient in oral and written communication. Basic computer skills.
    Job Details

    Legal

    Employer:

    NCHEALTH

    Entity: UNC REX Healthcare

    Organization Unit:
    Rex Protective Services

    Work Type:
    Full Time

    Standard Hours Per Week: 40.00

    Salary Range: $18.66 - $26.51 per hour (Hiring Range)

    Pay offers are determined by experience and internal equity

    Work Assignment Type:
    Onsite

    Work Schedule:

    Night Job

    Location of Job: US:

    NC:

    Raleigh

    Exempt From Overtime:
    Exempt:
    No

    This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System. This is not a State employed position.

    Equal Employment Opportunity Statement

    Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

    UNC Health makes reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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