Technical Sales Support

JTL Services, Inc. has been retained to find top candidates for this growing business.

The Inside Technical Sales Support professional plays a crucial role in supporting the sales team and ensuring customer satisfaction. This position requires a blend of technical knowledge and sales skills to effectively assist clients, provide product information, and resolve inquiries. The ideal candidate will have a strong understanding of our products and services and the ability to communicate technical concepts clearly to both technical and non-technical customers.

• Respond to customer inquiries via phone, email, or teams.
• Provide detailed product information and specifications.
• Assist customers in troubleshooting and resolving technical issues.

• Collaborate with the sales team to identify customer needs and develop solutions.
• Produce and present test reports and data to prove out proposed solutions.
• Prepare and deliver product demonstrations and presentations.
• Assist in creating sales proposals, quotes, and order processing.

• Maintain a deep understanding of product features, benefits, and applications.
• Stay updated on industry trends and competitive products.

• Work closely with engineering, product management, and marketing teams to ensure alignment on product offerings and customer needs.
• Provide feedback from customers to help improve products and services.

• Maintain accurate records of customer interactions and transactions in CRM systems.
• Prepare regular reports on customer feedback and sales performance.

• Strong technical aptitude and the ability to learn complex products quickly.
• Excellent communication and interpersonal skills.
• Proficient in CRM software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple priorities.
• Minimum 2-year education in a technical field or 2-year experience in a technical field

• Experience in electrical, mechanical and computer technology
• Understanding of sales processes and customer relationship management.
• Ability to work both independently and as part of a team.

For more information send your updated resume to
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