Food Service Associate
Listed on 2026-02-06
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Restaurant/Food Service
Catering, Food & Beverage, Server/Wait Staff, Dishwasher / Kitchen Assistant
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of Duke Health's four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Food Service AssociateJob Code: 4067
FLSA: N
Job Level: B1
Supervisory Responsibility: No
Work Schedule: Monday
- Friday from 12 PM to 8:30 PM, every other weekend.
Location: 3400 Wake Forest Rd, Raleigh, NC 27609
General Description of the Job ClassDepending on the size of the entity and department structure, Level I and Level II may be combined.
Level IPerform routine tasks and manual work under immediate supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed.
Level IIPerform a variety of tasks in preparation, service and delivery of food products and/or service operations (e.g., prepare, mix, assemble, portion, serve and store food as directed; receive, inspect, store, secure, disburse and control inventory of foodstuffs, supplies and equipment). Also may function as a cashier when directed.
Duties and Responsibilities Level I Responsibilities- Retrieve, collect, and transport food service supplies, equipment and refuse as directed.
- Strip carts/trays, sort, rinse dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage.
- Clean and maintain dish machine; clean and sanitize assigned areas.
- Wash pots, pans and equipment.
- Collect, sort and dispose of trash.
- Follow all safety procedures for using equipment and chemicals.
- In addition to the duties described in Level I, performs the following:
May set up and serve food to patients and cafeteria customers as specified by menus, ensuring that all food items are properly portioned and handled within established sanitation standards. - May operate and monitor proper functioning of food service equipment; follow all safety procedures for using equipment and chemicals; clean and sanitize equipment after use.
- May assist in tray line and/or cafeteria setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
- Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise and status of all supplies in stock.
- May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
- May place food and supply orders with approved vendors under direction and guidance of Food Service Manager.
- May review stock levels of common foodstuffs and advanced menu items, conduct physical inventories and maintain inventory records; unload incoming supplies and equipment.
- May transport food carts to assigned locations.
- May prepare and set up food items to be delivered to catering functions as needed.
- May plan, organize and provide service for routine and more complex catering functions.
- May work as needed for specially planned catering events.
- May maintain an accurate inventory of all catering equipment.
- May be responsible for the maintenance and upkeep of the catering area.
- Calculate total cost of items on food tray; accept payment in cash or meal tickets.
- Ensure validity of meal cards.
- Total cash/tickets at end of work period; deposit money and prepare deposit report sheet.
This position requires frequent walking, standing, and other physical tasks throughout the shift. Candidates should be comfortable performing physically active work in a fast-paced environment and must have a full range of motion to carry out job duties effectively.
Required Qualifications at this Level EducationN/A
Experience Level INo previous food service experience required.
Level IIWork requires six months of food service experience.
Degrees, Licensure, and/or CertificationN/A
Knowledge, Skills, and Abilities Level I- Ability to lift/push/pull 50 pounds.
- Ability to read/write…
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