Food Service Supervisor

Overview

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Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.

Wolfpack Perks and Benefits:
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our childcare benefits, wellness & recreation membership, and wellness programs that aim to build a thriving Wolfpack community.

Disclaimer:
Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

NC State Dining is seeking a Food Service Supervisor to support the success of Clark Dining Hall. This role plays a key role in supporting the daily operations of a residential dining hall on the NC State University campus. This position is responsible for ensuring high-quality service and an exceptional dining experience for students, faculty, staff, and guests. The ideal candidate is committed—both philosophically and operationally—to delivering efficient, high-quality service while being attentive and responsive to the unique needs of the campus community.

In this fast-paced, hands-on role, you will uphold all NC State Dining standards related to customer service as well as food and beverage quality, while ensuring compliance with established policies and procedures. This is a working supervisory position, and supervisors are expected to lead service during peak periods.

Key Responsibilities include but not limited to:

• Supervise daily dining hall operations during assigned shifts.
• Lead by example in delivering excellent customer service and maintaining high food and beverage quality standards.
• Ensure all policies, procedures, and NC State Dining standards are consistently followed.
• Schedule employees and plan daily staff assignments to meet operational needs.
• Communicate clearly and effectively with team members, customers, and supervisors.
• Maintain a clean, safe, and efficient work environment in accordance with university and departmental guidelines.
• Support training and development of staff to promote teamwork and service excellence.
• Respond to operational needs and challenges with professionalism and adaptability.

This role requires physical stamina, including the ability to lift 30 pounds above head and up to 60 pounds on rare occasions, work in hot and cold conditions, and safely handle sharp tools and hot surfaces (all with or without reasonable accommodations).

If you take pride in your work, enjoy being part of a collaborative team, and thrive in a dynamic environment where professionalism, adaptability, and customer service matter, this is your opportunity to make a meaningful impact in the heart of campus life.

• Model the Division’s mission and values, introduce the Division’s mission and values to the employees,…