Quality Manager

Overview

Oversees the quality assurance processes and ensures compliance with industry standards, customer expectations, and regulatory requirements. Collaborates with cross-functional teams to drive continuous improvement initiatives, resolves quality issues, and maintains quality management systems.

• Maintains the organization's quality standards and ensures compliance with industry regulations and customer requirements.
• Identifies opportunities for process improvements and collaborates with teams across departments to implement changes that enhance product quality and reduce defects.
• Reviews and analyzes quality data, including production metrics, testing results, and customer feedback, to identify trends and areas for improvement.
• Conducts internal audits to ensure that quality processes align with regulatory standards and company policies. Supports external audits and prepares necessary documentation.
• Investigates quality issues and non-conformances, conducts root cause analysis, and works with relevant teams to implement corrective and preventative actions.
• Prepares reports, documentation, and quality metrics for internal stakeholders and external regulatory bodies. Ensures that all quality records are properly maintained.
• Ensures the quality of incoming materials meets company standards and resolves any quality-related issues with suppliers.
• Performs other duties as assigned.

• Strong knowledge of quality management systems (e.g., ISO 9001, Six Sigma).
• Excellent problem-solving and analytical skills.
• Ability to collaborate effectively across multiple departments and external partners.
• Strong written and verbal communication skills, especially for technical documentation.
• Knowledge of regulatory and industry standards within the relevant field.
• Proficient in quality-related software and data analysis tools.
• Bachelor’s degree in engineering, quality management, or a related field, or equivalent education and experience.

• Five years of experience in a quality assurance or quality management role.