Park Operator– Lake Wheeler; Part-time

Job Description The City of Raleigh is seeking an enthusiastic Park Operator to perform a variety of tasks, including operations, natural resource management, and excellent customer service. Park Operators are considered Essential Staff who perform daily operations tasks and support outdoor recreation programs. Duties will include supervising the park in the absence of full‑time staff. Lake Wheeler Park contains approximately 800 acres of waterway and park land.

The park provides access to water activities, boat ramps, fishing, hiking trails, picnic shelters, and comfort stations. There are multiple types of facility rentals offered at the park. Successful candidates will have the ability to prioritize tasks and responsibilities to provide quality public service. This is a 15-20‑hr a week position with weekend, holiday, and evening hours required. Park hours vary throughout the year and are based on sunrise to sunset calendar.

Schedule will vary due to park projects, programs, and operation needs.

• Open and close the park facilities daily.
• Perform safety patrols via boat, vessel, truck, or powered utility vehicle.
• Educate visitors on park policies and services.
• Maintenance of park trash receptacles, cleaning of park comfort stations, and facilities.
• Operate Rectrac software to process monetary transactions for the services of the park.
• Provide excellent customer service to park patrons in person and over the phone.
• Lead or assist with Outdoor Recreation program offerings to include fishing, paddling, nature education, and more.

Knowledge and

Skills:

• Understanding of outdoor environments and willingness to work in those environments.
• Understand the value of outdoor recreation for members of the community.
• Operate a Personal Utility Vehicle, Park Truck and ability to use park tools to perform park maintenance.
• Customer support in multiple situations including introduction to site amenities, interpretation of rules, and program offerings.

Abilities: Able to manage multiple tasks and projects successfully. Able to solve problems and perform conflict resolution resulting in positive outcomes. Perform administrative tasks using various software and point of sale systems.

Candidates for this position must be at least 18 years of age. A candidate should possess excellent verbal and written skills. Applicants with interests and/or experience in outdoor recreation, including wilderness skills, hiking, fishing or team‑building facilitation are encouraged to apply. This position requires the candidate to be able to lift at least 30lbs and walk at least one mile over rough terrain.

Successful candidates must be able to obtain and maintain a City of Raleigh Driver’s Permit.

ADA and Other Requirements:

Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing, and repetitive motions. Medium Work:
Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); frequent exposure to hazardous materials (such as chemicals, blood and other body fluids); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and moderate exposure to extreme temperatures and travel.

This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities, as well as the Fair Labor Standards Act (FLSA) designation, may vary based on the specific tasks assigned to the position.

City of Raleigh