Veterinary Assistant

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment.

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Act as the extra eyes, ears and hands for the veterinarian and veterinary technician to ensure the best quality pet care and maximize productivity.
• Communicate with veterinarian, veterinary technicians and all other associates to maintain the flow of patients.
• Provide professional, efficient and exceptional service at all times, including performing or preparing procedures that do not require veterinarian or veterinary technician assistance and completing preparatory work for other procedures.
• Ensure clients and pets are comfortable in the hospital and monitor hospitalized or surgical pets as allowed in state practice acts.
• Educate clients about Optimum Wellness Plans, preventive care, pet health needs, hospital services and other issues.
• Obtain relevant information and history from clients and maintain proper and complete medical charts.
• Ensure the safety of pets, clients and associates by utilizing safe restraining techniques, following standard protocols, and maintaining clean, sterile and organized treatment areas, exam rooms and labs.
• Assist with surgery as applicable.
• Utilize technical skills to the fullest, within state practice acts and as outlined in NAVTA guidelines for veterinary assistant skills and duties.
• Mentor other paraprofessionals in the hospital.
• Other job duties as assigned.

• Quality - The consumer is our boss, quality is our work and value for money is our goal.
• Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
• Mutuality - A mutual benefit is a shared benefit; a shared benefit will endure.
• Efficiency - We use resources to the full, waste nothing and do only what we can do best.
• Freedom - We need freedom to shape our future; we need profit to remain free.

• Leadership
• Action Oriented
• Customer Focus
• Listening
• Peer Relationships
• Personal Learning
• Functional Skills
• Priority Setting
• Ability to multitask and manage multiple tasks with accuracy under pressure
• Excellent written and verbal communication in English
• Organizational ability and problem solving
• Client service skills and service mindset
• Intellectual and mathematical abilities; proficiency with common software including Microsoft Outlook, Word and Excel

• Ability to multi-task—manages multiple tasks at one time with accuracy
• Communication skills: fluent English, proper grammar and vocabulary
• Organizational ability and orderliness
• Problem solving and practical solution development
• Client service excellence and responsiveness
• Instruction following and directional skills
• Mathematical ability and unit conversions
• Computer skills with medical software, Outlook, Word and Excel

• Initiative and accountability
• Integrity and sound judgment
• Cooperativeness and collaboration
• Flexibility and adaptability
• Independence when appropriate
• Tolerance for stress and resiliency

Ability to work at a computer for long periods; comfortable around pets (dogs, cats, birds, reptiles); may require more than 40 hours per week, including weekends and evenings. Requires good reasoning, memory, mathematics and English language skills. Noise level is moderately high. Requires ambulatory ability to perform duties in hospital; ability to stand, walk, stoop, kneel, crouch, and climb; ability to lift, carry, move up to 50 pounds.

Vision requirements include close, distance, color, peripheral and depth perception. May be exposed to bites or scratches from pets, anesthesia, radiation, biological hazards and medication/controlled substances.

Certificate of completion from a NAVTA approved Veterinary Assistant program, or the equivalent combination of education, training and experience. High School Diploma or equivalent preferred. Must be able to perform NAVTA-approved veterinary assistant skills. Must be at least 18 years old to perform radiography. One year related experience preferred with customer service experience.

The pay range for this role is $15.19 - $19.41 per hour. The range reflects a general hiring range; specific rate determined based on experience, skill level, and education, and may vary by location or applicable minimum wage laws.

Here at Banfield, we prioritize well-being and professional growth with a comprehensive total rewards package, including health, wellness and financial support. Some benefits include:

• Comprehensive Medical,…