Area Property Manager

Area Property Manager – Drucker + Falk, LLC

The Area Property Manager reports to the Director of Multifamily Management and oversees the daily operations of a residential complex, ensuring the property is maintained in good condition and operated with fiscal stability.

TRAVEL IS REQUIRED

• Train and supervise all staff members under their direct supervision.
• Hire and terminate employees in accordance with Drucker + Falk LLC policy.
• Write employee evaluations and recommend salary increases or advancement.
• Maintain accurate payroll records and adhere to payroll policies and cutoff dates.
• Adhere to all Drucker + Falk policies.
• Prepare, process, and sign leases and related documents.
• Assist in rent collection and manage delinquency matters.
• Maintain records of all financial transactions for the property.
• Follow all authorized accounting policies, including account numbers, daily income requirements, expense requirements, accounts payable system, and other monthly and special accounting items.
• Purchase office supplies in line with company policy. Spend within authorized ceilings.
• Supervise outside contractors working on the property.
• Handle move‑in and move‑out details, with emphasis on apartment inspection check‑ins and check‑outs.
• Ensure residents receive a clean, well‑maintained community.
• Work within budget and notify the Director of any potential variations.
• Resolve resident complaints.
• Report accidents and emergencies to the Directors immediately and prepare the proper reports.
• Ensure maintenance requests are handled promptly; notify residents of any delays.
• Continuously inspect the property and improvements, record deficiencies, and take necessary action within budgetary allocations.
• Establish schedules and assign personnel for routine maintenance and emergency coverage.
• Assign personnel for office coverage and resident assistance as needed.
• Oversee all aspects of marketing the apartment community.
• Work directly with the Regional Property Manager to prepare the annual operating budget.
• Perform other duties as assigned.

Includes staff in planning, decision‑making, facilitation, and process improvement; takes responsibility for employees’ activities; provides regular performance feedback; develops employees’ skills and encourages growth; solicits and applies feedback from employees, residents, and owners.

• 7 years general, full‑time business experience
• 5 years’ experience in Property Management

ARM, CAM, RAM, or HCCP preferred.

Knowledge of Residential Property Management

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem‑solving situations.
• Project Management – Communicates changes and progress; completes projects on time and within budget.
• Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Maintains confidentiality; keeps emotions under control.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; demonstrates group presentation skills.
• Written Communication – Writes clearly and informatively; presents numerical data effectively; reads and interprets written information.
• Teamwork – Gives and welcomes feedback; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
• Delegation – Delegates work assignments; matches responsibilities to the person; gives authority to work independently; sets expectations and monitors delegated activities.
• Managing…