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Customer Success Mgr./ CSM Client Relationship Manager

Senior Director, Customer Success — Outcomes & Orchestration

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: RapidScale
Full Time position
Listed on 2026-02-05
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading cloud solutions provider in Raleigh is seeking a Senior Director of Customer Success to ensure delivery of business outcomes and customer value through strategic leadership. This role involves designing scalable Customer Success programs while managing a cross-functional team to enhance customer advocacy and retention. The ideal candidate will have significant leadership experience in customer success or related fields, showcasing strong interpersonal skills and the ability to drive accountability across teams.
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Position Requirements
10+ Years work experience
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