Tax Director

Tax Director at Hall CPA PLLC

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Tax Directors are responsible for the strategic direction, performance, and scalability of the tax department by empowering and holding teams accountable, setting technical and process standards, and ensuring a consistently excellent, best‑in‑class service experience for clients.

As Tax Director, you will build and maintain key client and cross‑team relationships by driving retention strategies, overseeing cross‑selling of services to meet client opportunities and needs, and developing new business opportunities via networking and thought leadership, such as whitepapers, presentations, and industry engagement.

Tax Directors are responsible for overseeing tax compliance services, including interacting with firm leaders to set the strategic direction of the service line, ensuring accurate and timely deliverables, designing and optimizing workflows, modeling capacity, and implementing systems that continuously improve the predictability of production and team output.

Beyond compliance, Tax Directors drive firm‑wide innovation by identifying, developing, and scaling solutions that improve accuracy, efficiency, and the overall client experience. You will champion technology adoption, streamline processes across teams, and collaborate directly with firm‑wide service line leaders and partners to build scalable, predictable workflows that strengthen efficiency, consistency, and overall operational performance.

Tax Directors also play a key role in expanding the firm's industry presence by leading thought‑leadership efforts, contributing to strategic firm‑wide initiatives, and representing Hall in professional communities.

As a senior leader, you will set the vision for team performance and talent development by providing strategic guidance, coaching, and accountability across all levels. You will build future leaders, promote clarity and alignment around goals and expectations, and foster a culture of ownership, continuous improvement, and teamwork.

• Bachelor's degree in accounting from an accredited college or university (Master's preferred)
• Minimum of 10 years of relevant professional experience, with 5 years of experience in a supervisory role, mentoring and leading a team
• CPA certification required

• Build high‑performing teams and manage capacity through developing and facilitating scalable, flexible, and efficient processes that maximize capacity and minimize labor costs relative to revenue.
• Continuously create and refine capacity models, forecasting tools, workflow systems, and cycle time monitoring to ensure predictable production, optimized utilization, and scalable operational performance.
• Define clear production expectations for each role, monitor output against standards, and enforce accountability by identifying performance gaps, removing blockers, and driving consistent execution across the tax team.
• Ensure the firm's goals, objectives, and processes are clearly communicated, understood, and executed consistently by each team member.
• Set clear performance targets, monitor progress, and conduct regular check‑ins, driving a culture of accountability and holding team members accountable to deadlines, revenue, and quality metrics.
• Conduct regular coaching and training sessions, as well as monthly goal check‑ins, to remove blockers, foster accountability, encourage professional growth, and drive best‑in‑class client service.
• Conduct final reviews of tax returns, sign tax returns and deliver to clients, and provide a brief recap video or phone call to walk the client through the return, highlighting key areas of significance.
• Provide best‑in‑class service to clients, serving as the primary client relationship manager, and maintaining strong client relationships by managing their expectations, being responsive to their communications/emails, and providing high‑quality deliverables.
• Adhere to professional ethics of the firm and AICPA, including policies regarding client confidentiality.
• Seen as a subject matter expert in multi‑state and real‑estate taxation; lead…