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Customer Success Mgr./ CSM Client Relationship Manager

US Customer Care Manager — Lead, Insights & Ops

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Align Technology, Inc.
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading dental technology firm in Raleigh, North Carolina, is seeking a Manager of Customer Care. The ideal candidate will oversee a team of Customer Care Area Specialists, improve customer experiences across US operations for Invisalign and iTero, and develop key performance indicators based on insights. Strong leadership skills and a background in customer support are essential, as this role involves navigating complex operational challenges and collaborating with various teams.

Competitive benefits included.
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