Facility Coordinator

JLL empowers you to shape a brighter way
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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Support the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client's corporate real estate goals and objectives.

• Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction.
• Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures utilizing One View Projects platform for small capital projects.
• Meet or exceed site Key Performance Indicators (KPI's); monitor Service Level Agreements (SLA's) monthly to identify potential challenges and plan corrective actions accordingly.
• Manage technician payroll and reporting.
• Manage technician PTO and reporting.
• Assist with receiving and dispatching work orders to technical staff, vendors or other service providers utilizing Corrigo.
• Provide management services for all subcontracted and managed suppliers ensuring services are delivered consistently with agreement terms for all facility services including but not limited to the following: landscape maintenance, janitorial, security, waste/recycling, window cleaning, interior plant maintenance, vending and food services.
• Manage client badging process for facility workforce and vendors.
• Facilitate inspections of assigned properties proactively addressing any deficiencies.
• Provide facility specific assistance to the project management team as needed or requested.
• Coordinate special events in support of client or Jones Lang LaSalle.
• Manage technician P-Card receipts and reporting.
• Support requests associated with Jones Lang LaSalle's Management and Operations team.
• Support energy management programs and reporting.
• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
• Manage all duties in compliance to the Master Services Agreement and applicable performance measurements.
• Oversee client conference rooms needs such as organizing, configuration, light cleaning.
• Manage office snacks for the office areas as needed and my need to order and stock.
• Perform the day-to-day mail room tasks (Organization/Distribution)
• Support the implementation of the EHS management systems.
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
• Support facility specific cost savings targets to contribute to the account achieving savings goals.
• Assist in the development and management of operational and capital budgets.
• Manage and staff with operational reporting, budgeting, financial management, purchasing as necessary.
• Support development of monthly/quarterly variance reporting for operating budgets.
• Continuously identify cost savings opportunities.

• Excellent customer, computer, managerial, verbal and written communication skills.
• Use of One View Project Management Platform software and tools.
• Use of Facility computerized maintenance management system / Corrigo.
• Ability to multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
• Ability to maintain professionalism at all times under stressful situations.
• Ability to plan and manage work under time constraints.
• Basic knowledge of building systems (mechanical and electrical systems).
• Looking for an…