Data Center Infrastructure Program Manager

Data Center Infrastructure Program Manager

Join to apply for the Data Center Infrastructure Program Manager role at Bayonet Plumbing, Heating & Air Conditioning.

The Program Manager is responsible for the portfolio management of client-based or rollout-specific programs, as assigned by the Branch Manager, Division Manager, or VP of Operations. The Program Manager supervises multiple Project Managers to ensure all contracted work is executed efficiently and in accordance with IES standards and customer requirements, covering safety, quality, scope, staffing, financial management, schedule management, material management, risk management, project deliverables, and overall client relationships.

• Project Management:
  Lead and manage all aspects of low voltage projects from initiation to completion, ensuring timelines, budgets, and quality expectations are met.
• Program Strategy:
  Collaborate with Branch Manager, Division Manager, and VP of Operations to define the program vision, identify opportunities for innovation and improvement in processes and tools.
• Team Leadership:
  Supervise, mentor, and guide a team of experts—including Project Managers, Field Engineers, Technicians, and other support staff—to ensure cohesive teamwork and efficient project execution.
• Pre‑Construction Engagement:
  Coordinate ongoing communication between Sales and Pre‑Construction teams to achieve program goals and meet IES standards and Customer requirements.
• Client Engagement:
  Serve as the primary point of contact for the client, establish and maintain a strong relationship, and promptly address any concerns or inquiries.
• Scope and Budget Management:
  Develop project scope, budget, and resource plans; continuously monitor progress and ensure adherence to established parameters.
• Vendor and Supplier Coordination:
  Collaborate with vendors and suppliers to procure equipment and materials, ensuring timely delivery and cost‑effectiveness.
• Compliance and Regulations:
  Stay current on industry regulations, codes, and safety standards for low voltage systems, ensuring adherence by the team.
• Risk Assessment and Mitigation:
  Identify potential risks and develop mitigation strategies to proactively address challenges during project execution.
• Quality Assurance:
  Implement quality control measures to maintain the highest workmanship standards, ensuring zero punch‑list items.
• Documentation and Reporting:
  Develop and implement program standards for project documentation and reporting, maintain accurate records, progress reports, and metrics for IES management and customer review.
• Continuous Improvement:
  Drive development and improvement of processes, methodologies, and tools to enhance efficiency, productivity, product quality, and overall customer satisfaction.
• Stakeholder Communication:
  Coordinate communication between clients, stakeholders, and cross‑functional teams to understand requirements and manage expectations.
• KPIs:
  Accountable for business Key Performance Indicators such as safety, quality, client satisfaction, financial performance, and program growth.
• Other responsibilities as assigned.

• Self‑motivated, positive, professional, and able to lead others to develop and implement project process improvements.
• Promote the culture and mission of IES and program objectives to all employees, vendors, clients, and business partners.
• Strong problem‑solving, critical thinking, reading, writing, and oral presentation skills.
• High‑level ability to interpret blueprints and project documents, including scope, specifications, reporting, and quality metrics.
• Willingness to travel within branch or regional territory as needed.
• Ability to learn Company and customer project management systems.
• Must successfully secure and maintain a Company‑sponsored American Express credit card.

• High school diploma or equivalent (Bachelor’s degree preferred).
• Experience in customer and General Contractor interactions.
• Minimum of seven (7) years supervisory or managerial experience.
• Minimum of five (5) years of experience in telecommunications or…