Property Compliance Auditor

The Self-Storage Property Compliance Auditor is responsible for upholding 10 Federal Self Storage’s operational, compliance, and brand standards across all properties. This field-based role serves as the eyes and ears of the Operations Department—conducting detailed site audits, identifying opportunities for improvement, and ensuring every facility reflects 10 Federal’s commitment to excellence. The Field Auditor evaluates property conditions, verifies operational accuracy, and partners with Operations leadership to ensure consistency in cleanliness, functionality, and compliance.

While not a direct supervisor, this position provides leadership through influence—coaching on-site staff and vendors to maintain company standards. Frequent travel is required. The Field Auditor will routinely visit properties across multiple states and may have extended stays during transitions, acquisitions, or special projects.

• Conduct scheduled and unannounced field audits across multiple states focusing on
• Property cleanliness, safety, and curb appeal
• Physical infrastructure (gates, cameras, lighting, kiosks, HVAC, fencing, doors
• Compliance with 10 Federal’s signage, branding, and marketing standards
• Verification of safety and compliance postings (fire extinguishers, certificates, insurance notices
• Review and validate digital accuracy including :
  
  Google My Business (GMB) listings
• Website photos, unit mix, and pricing details
• Facility Maintenance Reports (FMRs) and work order accuracy
• Provide objective reports, documentation, and photo evidence for each property visit, including corrective action recommendations and timelines
• Partner with the Director of Operations and departmental leaders to identify recurring issues, recommend procedural enhancements, and support audit program development
• Support new acquisitions and property transitions by conducting onboarding audits, identifying compliance gaps, and ensuring properties are brought up to 10 Federal standards quickly and effectively
• Collaborate with Property Operations Technicians (POT), Property Operations Standards Technicians, and vendors to deliver on-site solutions, minor corrective actions, and training support

• Strong understanding of self-storage operations, maintenance, and field-based property oversight
• Proven attention to detail with strong organizational and follow-through skills
• Excellent written and verbal communication abilities
• Comfort working independently and managing travel schedules (75–90% travel required)
• Proficient with Microsoft 365 tools, mobile reporting platforms, and audit documentation

• Experience in operational auditing, property inspections, or self-storage management
• Familiarity with internal systems such as StorEDGE, Sharepoint, Locker Fox, QR signage, work order platforms, and unit mix management
• Experience training or mentoring field staff in a process-driven environment

10 Federal is a fully integrated real estate firm and the nation’s leading high-tech self-storage operator. With a portfolio of over 90 properties and millions of rentable square feet, we specialize in fully automated facilities that redefine the storage experience. Driven by innovation, we leverage advanced technology, automation, and data-centric decision making to streamline operations, enhance customer convenience, and maximize investor returns.

Our tech-forward approach enables a seamless digital rental experience while optimizing performance across our portfolio.

At 10 Federal, we are committed to pushing industry boundaries through continuous improvement and forward-thinking solutions. With a culture rooted in leadership, teamwork, and problem solving, we embrace innovation as a core value—delivering smarter, more efficient storage solutions and setting new standards for the industry.