Consumer Lending Systems Manager

Coastal Federal Credit Union

Raleigh, NC, USA

Posted on Jan 16, 2026

Consumer Lending Systems Manager

Raleigh, NC. Hybrid Position, must live locally.

The Consumer Lending Systems Manager leads a team that supports the credit union's consumer lending operations through system integrations, vendor management, loan pricing and market research, and portfolio performance reporting. This role ensures that lending products remain competitive, compliant, and aligned with the credit union's growth objectives.

• Oversee the implementation and optimization of consumer lending platforms, driving enhancements through advanced technologies and leveraging artificial intelligence to improve integrations with core systems.
• Partner with internal business units and vendors to ensure smooth deployment of new technologies.
• Stay current on emerging technologies, system upgrades, and modifications; develop recommendations to enhance system capabilities; and lead all system upgrades and installations, including developing and executing test plans, and documenting outcomes to ensure successful implementation.

• Manage relationships with lending technology providers, credit bureaus, and other third-party vendors to ensure optimal efficiency and service.
• Serve as the primary owner and lead for consumer lending systems, ensuring full integration of systems and processes that support underwriting, processing, funding, and post-closing activities for vehicle loans, credit cards, personal loans, and home equity loans. Systems may include Meridian Link, First Close, Zest, Clutch, Dealer track, Route One, and Origence.

• Compile, produce reporting, present recommendations to management, and maintain competitive loan pricing across indirect and direct auto, personal loans, credit cards and home equity loans.
• Conduct market research to identify trends and opportunities for new lending products and make recommendations to management accordingly.
• Lead all campaigns for acquisition, recapture, and utilization for all consumer lending products.

• Monitor loan portfolio performance, including delinquency, yield, turn times and risk metrics. Provide regular reporting and insights to leadership to guide strategic decisions.

• Represent Consumer and Indirect Lending on enterprise-wide projects, ensuring systems and needs are considered in broader organizational initiatives.

• Eight years of Consumer Lending experience.
• Three years of management experience
• Project implementation and system integration experience

• Related bachelor's degree or four years of additional relevant experience in lieu of degree
• Advanced education or certifications in business process management, systems integration, or project management are preferred
• Designation as Meridian Link Certified Product Administrator within 12 months of hire

Must be able to learn and retain information; resolve problems and think sequentially; remain in a stationary position; constantly operate a computer; and converse with others on a continual basis.

For consideration visit  . You can also scroll back up to the top of this page to the "Apply Now" section.

All resumes must be received on or before 1/30/2026.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at  Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day.

Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

- Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans