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Senior Manager, Client & Complaints Program
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-27
Listing for:
RBC Capital Markets, LLC
Full Time
position Listed on 2026-01-27
Job specializations:
-
Management
Client Relationship Manager, Healthcare Management
Job Description & How to Apply Below
A leading financial institution is seeking a Senior Manager for the Client Experience Program. This individual will be responsible for the Client Complaint Program, enhancing the process to meet regulatory expectations. Key duties include overseeing the complaints management program, collaborating on process improvements, and representing the bank to regulators. The ideal candidate will have at least 10 years of relevant experience, strong analytical skills, and a background in client care.
This full-time role is based in Raleigh, NC.
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Position Requirements
10+ Years
work experience
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