House Cleaning Specialist; Lead

Ivory Pines Cleaning is hiring the House Cleaning Specialist (Lead). This role sets the pace and raises the standard for great cleaning, leading by example — delivering spotless work with consistency and taking full ownership of responsibilities. Training, feedback, and the Tell Us Your Dreams program support your personal and professional goals.

• Perform high-quality, detailed cleaning tasks — ensuring nothing is overlooked and every space meets our standards.
• Lead quality, pace, and communication on all jobs, including quality check walkthroughs before completion.
• Manage your daily schedule and complete assigned jobs on time without the need for micromanagement.
• Model professionalism and respect in all client interactions, building trust and strong relationships.
• Identify and communicate issues or opportunities for improvement, taking ownership of solutions.
• Participate in training, feedback sessions, and our Tell Us Your Dreams program to support your growth.
• Follow safety protocols to protect yourself, teammates, and the client’s environment.

• Must-Haves (Required)
• Ability to reliably commute to jobs in and around Raleigh, NC.
• A minimum of 3 years experience in professional residential cleaning.
• Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs).
• Legal authorization to work in the U.S.
• Willingness to undergo a background check in line with company policy.

• Nice-to-Haves (Not Required)
• Experience in a lead, supervisor, or trainer role.
• Familiarity with eco-friendly or non-toxic cleaning products
• Bi-lingual (English & Spanish)

• Base salary and additional commissions, bonuses, and tips. Example: base salary of $3,000/month, plus commissions, bonuses, and tips.
• Salary paid bi-weekly in the calculation of Base + Commissions + Bonuses (on the 1st and 15th).
• Stability: we manage hours to provide a steady paycheck each month.
• Protecting health: eco-friendly, safe cleaning products.
• Raising the standard in cleaning: we are standard setters.
• Building a career, not just a job: training, leadership opportunities, and recognition tied to core values.

• Cleans between 8:00 AM – 6:00 PM
• Mileage Reimbursement
• Flexible Time Off Policy
• Paid Company-wide Holidays
• Health, Vision, and Dental Insurance
• Opportunities for Advancement
• Autonomy with accountability to meet daily quotas

Ivory Pines Cleaning was born from a cleaner’s journey. Our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products — while delivering the kind of detailed, caring service that sets a new standard in our industry. You’re part of a mission, not just a job.

Tell Us Your Dreams: a program to share and pursue personal and professional goals with ongoing feedback, training, and development opportunities.