Client Support Specialist, Business Insurance

Job Overview

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

We are seeking a Client Support Specialist, Business Insurance to join our team. As our Client Support Specialist, you will be committed to prompt, courteous, knowledgeable service to clients and colleagues. Your responsibilities will include working with other members of the department to meet the service needs of customers and your attention to detail is essential in mastering tasks such as processing changes, rating, and accurate client data entry.

The ideal candidate will have a strong background in commercial insurance and excellent communication skills.

Key responsibilities include:

• Providing prompt, courteous, and knowledgeable service to clients and colleagues
• Working with other members of the department to meet the service needs of customers
• Processing changes, rating, and accurate client data entry

We are looking for a candidate with the following qualifications:

• High school diploma required
• Two (2) years Commercial Insurance experience, preferably in an agency
• Property & Casualty license (or ability to obtain within 90 days)
• Insurance designation – (i.e. INS, AAI, CISR) or ability to demonstrate equivalent knowledge
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Preferred qualifications include:

• Associates or Bachelors degree
• Working toward CIC, ARM, and/or AU designation
• Experience working with EPIC, Sagitta, and Image Right

We offer a range of benefits, including:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work - 3 days in office
• Charitable contribution match programs
• Stock purchase opportunities

We are an equal opportunities employer and welcome applications from diverse candidates. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.