Systems Analyst II

Position: Applications Systems Analyst II
** Agency
* * Dept of Health and Human Services
** Division
* * SEC OFFICE - INFO TECH
** Job Classification Title
** Applications Systems Analyst II (NS)
** Position Number
**** Grade
* * DT09

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** This position supports the North Carolina Department of Health and Human Services (DHHS) IT division by delivering comprehensive business analysis, system analysis, programming, and production support for multiple enterprise applications. The role spans the full software development lifecycle, including requirements gathering, technical design, application development, testing, deployment, and ongoing maintenance. The position works closely with clients, Technical Leads, and IT leadership to plan enhancements, evaluate system impacts, ensure quality, and maintain compliance with established processes and security standards.

Key Responsibilities    
• Lead technical design, solution development, prototyping, testing, deployment, and post‐production support    
• Develop, maintain, and integrate complex applications and systems across multiple platforms    
• Gather and refine business and technical requirements; design new features and enhance existing applications    
• Conduct impact analyses for new requirements and support technical effort estimation and project planning    
• Lead and support functional testing, integration testing, and data conversion activities    
• Produce and maintain technical documentation, user guides, and training materials    
• Collaborate with cross‐-functional teams to troubleshoot and resolve system issues    
• Modernize legacy systems and replace unsupported technologies with modern solutions    
• Remediate security vulnerabilities within required timelines    
• Provide on‐call and after‐ hours production support, including support for nightly batch cycles
** Knowledge

Skills and Abilities

/Management Preferences**##
** Salary Grade Range: $81,504.00 – $**##
** Recruitment Range: $83,000.00 – $
*** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
** The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
** Experience building applications using Java, Spring, and Spring Boot, including microservices, REST APIs, and event-driven components.
* Experience deploying applications on Azure, AWS, and GCP with hands-on experience building and managing CI/CD pipeline.
* Experience developing responsive UI using HTML, CSS, JavaScript, and frameworks such as React, Angular, and Vue.
* Deployed microservices using Docker and Kubernetes, integrated Kafka/Rabbit

MQ or similar, and automated deployments across dev/test/prod environments.
* Experience using AI development tools like Git Hub Copilot to to improve productivity, code quality, and architectural design.##
*** The Posting Will Close At 11:59 P.M. The Night Before The End Date***##
*** This Position Is Funded In Part Through Federal Funds***##
** This Role Is Eligible To Be Hybrid And Requires Onsite Reporting Located Within Raleigh, NC**##
** About the Office of the Secretary
** The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity…