Account Manager – Cloud & Cybersecurity; Distribution

We are a privately held, global digital security company, protecting billions of customers and thousands of companies worldwide. We believe in a positive digital future. This is reflected in how we do business and our commitment to managing our company in socially responsible and environmentally sustainable ways.

We are seeking an Account Manager – Cloud & Cybersecurity (Distribution) to drive revenue and grow relationships with MSPs, MSSPs, and distribution partners. The ideal candidate has experience in cloud and cybersecurity solutions, understands partner ecosystems, and excels at building collaborative, high-impact relationships.

• Drive new customer acquisition and expand revenue within existing accounts across cloud marketplaces and MSP ecosystems.
• Identify, pursue, and close new business opportunities aligned with cloud, cybersecurity, and managed services offerings.
• Build and execute strategic account plans to grow revenue, wallet share, and customer engagement.
• Track, forecast, and report on pipeline performance and quarterly revenue goals.
• Manage business relationships and growth initiatives with partners such as:
• AWS (Amazon Web Services)
• Ingram Micro Cloud
• TDS Cloud
• D&H Cloud
• Pax8
• Regional & national MSP partners
• Understand marketplace listing processes, product positioning, billing models, and go-to-market programs specific to each platform.
• Support onboarding, enablement, and activation of partners within cloud marketplaces.

• Act as a trusted advisor to partners, providing insights on cybersecurity solutions, industry threats, and best practices.
• Align cloud and cybersecurity offerings to partner needs and customer requirements.
• Collaborate with internal product, operations, and security teams to support solution design and deployment efforts when needed.

• Conduct regular business reviews with distributors, cloud marketplaces, and MSP partners.
• Drive partner enablement sessions, webinars, and sales trainings to promote adoption of cloud and security solutions.
• Serve as the main point of contact for partner escalations, growth programs, and joint go-to-market initiatives.

• Work closely with sales leadership, marketing, operations, and product teams to support growth objectives.
• Provide partner and customer insights to inform roadmap decisions and program enhancements.
• Collaborate with marketing to build campaigns tailored to cloud marketplaces and MSP ecosystems.

• 2–5 years in account management, channel, or distribution sales within cloud technology or cybersecurity.
• Hands‑on experience with at least two of:
  Microsoft Azure, AWS, Ingram Micro Cloud, Pax8, D&H Cloud, TDS Cloud, or MSP partner networks.
• Strong knowledge of cloud business models, marketplaces, and cybersecurity solutions.
• Proven ability to drive revenue, acquire customers, and manage strategic partner relationships.
• Excellent communication, negotiation, and presentation skills.
• Willingness to travel within North America as needed.

• Experience with distributor‑led go‑to‑market programs.
• Prior experience in cybersecurity solution selling or distribution operations.

• 401(k) matching
• Wellness and WFH Stipends
• Employee Assistance Program
• Health insurance
• Life insurance
• Paid time off
• Volunteer Time off opportunities
• Vision insurance
• Remote Working environments

ESET is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected OTE range for this position is $120,000-$135,000. Additional benefits—such as health and wellness programs, performance bonuses, product discounts, holidays, and paid time off—are valued starting at $37,160 and may be offered in accordance with company plans.