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IT Consultant Technical Support

Junior ServiceNow Analyst - CSM & Platform Optimization

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Sunrise Systems
Full Time position
Listed on 2026-03-09
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Service Now Analyst in Raleigh, NC to support and optimize the Service Now platform, with a focus on Customer Service Management. The successful candidate will configure, troubleshoot, and enhance the platform while working collaboratively with cross-functional teams. A bachelor's degree in IT or a related field, alongside 1-2 years of hands-on Service Now experience, is required.

Familiarity with JavaScript, HTML, CSS, SQL, and relevant certifications is preferred.
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