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IT Consultant CRM System

Senior Customer Experience Strategist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Collibra
Full Time position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    IT Consultant, CRM System
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading software company is seeking a Sr Customer Experience Advisor to enhance customer engagement and retention by managing critical programs. This hybrid role, based in Raleigh, requires 3-5 years of relevant experience and strong organizational skills. Responsibilities include redesigning processes to eliminate friction points and using data insights to optimize performance. Candidates should possess excellent communication skills and be proficient in CRM and project management software.

A Bachelor’s degree in a relevant field is required.
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Position Requirements
10+ Years work experience
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