Technical Specialist- Junior

New and existing endpoint security tools to help serve and provide endpoint security to the 14 managed agencies and the non-managed agencies sharing our security tool infrastructure. This position will also assist with helping the Team catch up with backlogged requests for additional support and services for Non managed state agencies currently requesting assistance with implementing endpoint security tools (Intune for MDM, Tanium and Cloudflare, which is a new effort for always on VPN) in their support environments and at this time we do not have the staff to provide dedicated support to assist these state agencies.

This position will also support the day-to-day activities for Operations support for managed agencies requiring our assistance.

WIN
11 Experience

IOS, Android, Apple OS Experience

Mobile Device Management Experience

Sharepoint

Excellent Communication and Documentation skills

Tier 3 Support