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Training & Development Analyst - Financial Services Operations

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: ATLAS SP
Apprenticeship/Internship position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Technical Writer, Digital Media / Production, Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Training & Development Analyst - Financial Services Operations

About ATLAS SP Partners

ATLAS SP Partners is a global investment firm providing stable funding, financing, advisory and institutional products to market participants seeking innovative and bespoke structured credit and asset-backed solutions. Our experienced team works closely with clients to determine optimal approaches for capital optimization and goal achievement, leveraging a holistic suite of integrated capabilities – including asset and portfolio advisory, warehouse and acquisition financing, whole loan purchase and sale, and securitization and distribution.

ATLAS is proud to build upon a legacy of client excellence, distinguished by certainty of execution, deep expertise, and comprehensive service across the asset management landscape.

Our Culture

ATLAS operates as “one team” where every individual makes an impact. We grow together, win together, and embrace change as a unified organization. Our commitment extends beyond advancing markets, and we strive to make a meaningful difference in our communities and for our clients. Our people are industry leaders, driven by a passion for client service, complex problem solving, and innovation.

We foster professional and personal growth in a collaborative, inclusive environment, and are proud to build upon a legacy of excellence anchored in deep expertise and client service across the asset management landscape.

Position Overview

The Training & Development Analyst will support the VP of Training and Development in designing and delivering high-impact training programs across Financial Services Operations. This role will focus on gathering process insights, mapping workflows, and transforming complex operational content into engaging, visually compelling training materials.

The Analyst will play a critical role in developing digital content, structured presentations, and interactive learning modules that enhance onboarding, systems adoption, and continuous skill development. This individual will leverage AI tools to accelerate content creation, improve training design, and introduce innovative engagement strategies. In addition to content development, the Analyst will deliver training sessions and support live workshops across Operations.

Primary Responsibilities

Content Development & Design

  • Collect operational data and process documentation to build structured training materials.
  • Map workflows and translate technical processes into clear, engaging presentations and job aids.
  • Develop high-quality PowerPoint decks, visual learning materials, and digital training content.
  • Create standardized templates and branded training materials aligned with enterprise standards.

Digital & AI-Enabled Learning

  • Leverage AI tools to accelerate content development, automate documentation, and enhance training design.
  • Identify creative methods to increase engagement through digital content, interactive formats, and multimedia tools.
  • Support development of e-learning modules and scalable digital learning resources.

Training Delivery & Engagement

  • Deliver training sessions, workshops, and onboarding modules to operational teams.
  • Support live demonstrations of systems, tools, and workflow processes.
  • Gather feedback from participants and refine materials to improve clarity and effectiveness.
  • Partner with process owners and the VP of Training to keep materials current with system enhancements and process updates.
  • Monitor training effectiveness and recommend improvements to content and delivery methods.

Required Qualification and Experience

  • 2–6 years of experience in training development, operations, consulting, or content creation within financial services or a related industry
  • Exceptional PowerPoint and presentation design skills with the ability to create visually compelling content
  • Strong ability to simplify complex operational or technical topics into clear learning materials
  • Experience mapping processes and translating workflows into structured documentation
  • Demonstrated interest in using AI tools to enhance productivity and content development
  • Strong verbal communication skills and confidence presenting to live audiences
  • Creative…
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