Customer Acceptance Tester

Customer Acceptance Tester (Location is Remote) Role / Duties

• Test Execution:
  Perform test execution and provide ad‑hoc testing support. Work hand‑in‑hand with the business owner and provide support, feedback, and test results across all SDLC phases.
• Test Scenario Creation:
  Develop and execute test scenarios to validate software functionality and user requirements.
• Defect Resolution:
  Collaborate with the development team to identify and address software defects.
• User Story Demonstration:
  Conduct user story demonstrations and showcase software functionality to clients.
• Quality Assurance:
  Ensure software quality meets specified expectations and enhance customer satisfaction.
• Cloud Environment Testing:
  Minimum of 2+ years of experience testing in a cloud environment, preferably Azure.
• Manual and Automated Testing:
  Run manual tests proficiently and incorporate automated testing processes using tools like Selenium and UFT with VB script.
• Documentation:
  Create clear and concise test plans, scenarios, and cases using tools like HP ALM for effective communication.
• Defect Reporting:
  Generate detailed defect reports to facilitate understanding of software issues for team members.
• Agile and Dev Ops Methods:
  Apply Agile and Dev Ops methodologies for flexible software testing, utilizing tools like Version One.
• System Life Cycle Understanding:
  Demonstrate a strong understanding of the complete system life cycle for applications and operating systems.
• Analytical and Communication
  
  Skills:
  
  Utilize strong analytical skills to analyze computer processes, coupled with excellent communication skills for effective collaboration with stakeholders, Solutions Architects, Product Owners, Managers, and Developers.

• Skills and experience related to Customer Acceptance IT Tester role:
• Software Testing:
  Proficient in manual and automated testing processes.
• Test Scenario Design:
  Ability to create and execute test scenarios for validation.
• Defect Management:
  Experience in identifying and resolving software defects.
• Client Interaction:
  Skilled in demonstrating software functionality to clients.
• Quality Assurance:
  Understanding of quality assurance principles for customer satisfaction.
• Cloud Environment Testing:
  Minimum 2+ years testing experience in a cloud environment, preferably Azure.
• Test Automation:
  Proficiency in using automation tools like Selenium and UFT with VB script.
• Communication
  
  Skills:
  
  Strong communication and collaboration abilities with stakeholders and team members.

• A minimum of eight (8) years experience in software development, software quality assurance/control, and/or related field.
• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
• Able to perform all functional duties independently on high‑visibility programs, or mission‑critical aspects of a given program.
• Able to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.
• Experience training/mentoring less experienced personnel.
• Extensive knowledge of and experience with formal software testing for complex software applications.
• Extensive experience testing software applications, identifying/documenting defects, and working with developers and end users to resolve defects.
• Extensive experience with multiple defect tracking tools (e.g. Rational, Mercury).
• Extensive experience authoring software‑quality‑related documentation such as requirements specifications, test plans, test cases, test scripts and test reports.
• Excellent communication skills.