Senior Software Engineer - IT Developer Enablement team

Overview

Red Hat's IT Developer Enablement Applications team is looking for a Senior Dev Ops Engineer to help us create, modify, and modernize applications for our internal customers. You'll be given unlimited opportunities to make an impact in a global company built on open-source values and principles.

• Execute full software development life (SDLC) cycle within an agile environment
• Design, implement, and maintain scalable, reliable, and highly available infrastructure systems to support business applications and services.
• Automate repetitive tasks and processes using scripting and configuration management tools (e.g., Python, Bash, Terraform, Ansible).
• Manage cloud-based infrastructure (Open Shift) and optimize resources for reliability, performance, and security.
• Monitor system performance, troubleshoot issues, and ensure uptime and reliability through proactive alerting, metrics, and incident response.
• Collaborate with developers to improve application resilience, deploy code efficiently, and integrate CI/CD pipelines.
• Conduct root cause analysis (RCA) for incidents, document findings, and implement preventive measures to minimize downtime.
• Continuously improve system architecture, deployment processes, and tooling to enhance operational efficiency and scalability.
• Ensure security best practices are applied across infrastructure, including access controls, network configurations, and compliance requirements.
• Effectively communicate to stakeholders and project team members to ensure proper visibility into development efforts
• Ability to respond to the customer's tickets and inquiries

• 5+ years of experience with Linux Systems Engineering (RHEL, CentOS, etc)
• 5+ years of experience delivering enterprise software applications
• 2+ years of experience with Git (experience with Git Lab a plus)
• Strong knowledge of Linux and networking internals
• Strong programming proficiency in Python and experience with the full SDLC
• Experience with containers and container orchestration tools (Docker, Podman, Kubernetes, Open Shift, etc)
• Good knowledge of CI/CD pipelines and tooling (Git Lab CI, Git Hub Actions, etc)
• Experience with configuration management tools (Ansible, Terraform, etc)
• Familiarity with monitoring and logging suites (e.g., Sumo Logic, Prometheus, or ELK).
• Familiarity with SRE fundamentals and principles
• Familiarity with bare metal environments and APIs such as Red Fish
• Data driven and observability first mindset (logs, metrics, traces)
• Excellent written and verbal communication skills in English
• Passion for developing open source software
• Positive attitude and willingness to share ideas openly

The salary range for this position is $ - $. Actual offer will be based on your qualifications.

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure.

We re a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and…