SAP Specialist; CRM Configuration, SAP ECC, SAP CRM Sales​/Service, SAP CRM Implementation

NCDOT-695217 - The North Carolina Department of Transportation (NCDOT) is seeking functional and technical support for the CRM functions in SAP environment and adequate functional support for the SAP CRM system and SAP innovations.

• CRM configuration experience with integration experience to SAP ECC.
• Required 8 Years Functional SAP CRM Sales/Service experience with at least 3 end to end SAP implementations.
• Required 8 Years SAP CRM End to End functional design experience in multiple SAP CRM implementations with back end integration.
• Required 8 Years Thorough background in CRM configuration settings and ability to visualize gaps at design time.
• Required 8 Years Ability to identify, troubleshoot and close issues during build time.
• Required 8 Years Minimum three full lifecycle SAP CRM implementations. Ability to immediately begin work on a complex programs.
• Required 8 Years Grantor Management implementation experience/knowledge in Grantor Programs Management, Application and Agreement Management, Change Request and Claims
• Required 8 Years Grantor Management implementation experience/knowledge with integration experience to SAP ECC.
• Required 8 Years Strong knowledge and understanding on SAP Service Process with ERP integration and best practices.
• Required 8 Years Configuration of CRM Service functionalities including Installed Base Management, service tickets, and service orders.
• Required 8 Years Configuration of CRM Service functionalities including Confirmations with ERP billing and Logistics Integration.
• Required 8 Years Extensive experience in the configuration of Web UI for multiple Business Roles, Transaction Launcher, Actions, & Partner
• Required 8 Years Extensive experience in configuration Text Determination Procedures, Status Profile, Org. Data Determination and Transaction Types.
• Required 8 Years Good understanding and knowledge about Web Requests - BSP/Adobe forms, Web UI enhancements, AET, BADIs and Workflows.
• Required 8 Years Ability to identify and build test data and testing scenarios. Test data creation for Unit testing as well as product testing.
• Required 8 Years Clear understanding of SAP Security functions and ability to design new business roles based on security objects.
• Required 8 Years Experience with Business Requirement Gathering, Gap Analysis, Configuration, Testing and Support.
• Required 8 Years Experience with managing multiple complex and high impact projects.
• Required 8 Years Understanding of Solution Manager and its function within an SAP landscape and how it applies to CRM.
• Highly desired 8 Years Public Sector Grantor Management
• Highly desired 8 Years